What do you have your search base set to in Outlook?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Scott Wilkins
Sent: Friday, June 11, 2004 10:15 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] LDAP extreme basic question


We are a small shop too (50+ users) and have tried using OpenLDAP for a
central address book.  It works, but extremely simple and not very friendly
to Outlook.  You can setup LDAP directory services in any version of Outlook
quite easily.  But it doesn't lookup information cleanly, and won't provide
a complete list of users at any given time.  Looking up people in the "to"
line of outlook is the only thing that appears to work well.  (type in a
name in the to line, and the email address is replaced within a moment)

Trying to share phone numbers and office addresses really sucks with this
implementation.  OpenLDAP doesn't seem to respond to Outlooks queries
properly at all.  And Searches fail on the most basic parameters.  For
instance, Imail defaults the "organization" field to "people", I left that
there for no basic reason, yet Outlook won't return anyone if I search on
"people".  Plus the office address field always returns trash characters
along with the address.  I can't figure out why the list of people doesn't
just show up when you open the address book.  To get a person you always
have to do a manual search.

Don't get me started about the problems in the OpenLDAP with KillerWebMail
integration.  Gads!

At this point, I'd say that IPSwitches move to OpenLDAP was bad, rather than
good.  I'm a new Imail admin, so I don't know about the old LDAP they used
to use.  But, the change might be a good one if they do the Collaboration
tool well.  We are waiting patiently (not really) for their new
Collaboration Tool to be released.  Hopefully it will provide a much better
information share resource than the OpenLDAP tool does.

Scott Wilkins
IT Manager
Tedford Insurance
Phone: 918.299.2345
Direct: 918.296.2913 
Fax: 918.296.3346


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sanford Whiteman
Sent: Thursday, June 10, 2004 8:55 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] LDAP extreme basic question


> We  are  a  small company with about 75 email users -- we are not an
> ISP.)

In  that case, I would strongly recommend installing IMail on a domain
controller,  either  as  its  own  segregated domain or as part of the
corporate  AD domain if it exists. You can then just use AD's built-in LDAP
support,  which is proven compatible with all recent versions of Outlook.

Ipswitch  has quite intelligently chosen to bundle open-source LDAP in the
latest  version  of LDAP, but to many accounts the integration is not  quite
complete--and, in any case, AD and Outlook play as happily as possible.

--Sandy


------------------------------------
Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]

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