Now who's being unprofessional?

How about sticking to the topic instead of just being insulting?  Then maybe
you'll appreciate the helpful responses from those who generously donate
their time to help the entire community.

Darin.


----- Original Message ----- 
From: "Mike" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, June 14, 2004 12:48 AM
Subject: RE: Re[4]: [IMail Forum] IMAIL services not restarting


Sandie

So you represent yourself as a "professional" in some limited areas, that IS
amazing.

Your approaches are full of assumptions of others which you know nothing
about.

Shows a definate shallow, classless and grade school approach which will
neither help you in acquiring any new business nor maintain your existing
customers.

I do feel sorry for anyone who would actually pay you for any services.

Actually we outsource only a small portion of our email systems.  About
100,000 user base to one of the so called "larger" service companies who
provide Imail service and have been doing so for many years.  Seems these
Windows experts can't keep the system running reliably at all.  We are
looking to either move Imail in house and let our mail division manage it or
throw out the product entirely for something more reliable.  All these so
called Imail experts have not been able support the services they are well
paid for.  This forum is touted by Ipswitch as one of the benefits its user
base has to resolve issues. If people like you represent it and have such a
difficult time addressing simplistic issues and communicating with people it
bodes poorly for anything difficult ever asked and is certainly no benefit
to the Imail community.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sanford Whiteman
Sent: Sunday, June 13, 2004 8:17 PM
To: Mike
Subject: Re[4]: [IMail Forum] IMAIL services not restarting


> Since  you  obviously  live  in  a windows only world and never have
> encountered large scale systems and operations outside of it...

Ha! ROFLOL. Just because you're Windows-newbie doesn't mean others are
Windows-only.

When  in  newsgroups  for Windows products, one responds appropriately with
Windows  rationales  and  comparisons.  Anything  else  is  just needless
anti-Windows sentiment.

> ...try  looking  once at how most larger companies arrange staff and
> delegate  authority  and  privileges to various groups so they don't
> step all over each other.

If  you  don't know how to delegate/restrict service-start permissions to
specific users in Windows, I don't know where you come off claiming
"enterprise"  Windows  support  experience. And, of course, we do work for
companies  at  least  as  large as yours (among the top 25 on the planet, so
surely this is so).

Furthermore, even just restricting your options to the IMail HTTP GUI, if
you  must  have one IMail administrator who can, say, only restart POP3D
and one IMail administrator who can only restart SMTPD...if you you  really
think  that  managing  sub-sub-delegated  service-restart permissions  under
the _already_ sub-delegated "people who can restart only  IMail  services"
umbrella is the best use of resources...and if you  anticipate  that  much
downtime in the first place, I worry about how  much  or whether you're
stress-testing these boxes in prep before they enter production.

>  Buy product B because product A is crap. I think every sales person
> in town would love to visit your account and probably has, LOL !

If  you think you are qualified to judge IMail based on this non-issue after
your brief time--what, 20 minutes?--using it, you're a sucker of a different
sort.

> Thanks  for  providing  absolutely  nothing but pure commentary to a
> thread that asked a question.

Actually,   I  responded  first  with  a  follow-up  question  in  MID
<[EMAIL PROTECTED]>  (which  you  were
unable  to  respond  to  because  of  your  lack  of  familiarity with
Windows),     then     a     fully-explained     answer     in     MID
<[EMAIL PROTECTED]>.

--Sandy


------------------------------------
Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]

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http://www.mailmage.com/products/software/freeutils/exchange2aliases/downloa
d/release/


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