I for one would like to see the logs for the time period of the mail blast to see where the bottleneck might be... I have seen numerous times where mail is off loaded quickly and is delayed after IMail gets rid of it and of course IMail is the blame...Not always the case but sometimes it is IMail being overworked...Could it be resources? The biggies are RAM and Pagefile size...Are there errors in the logs? Really need them
Eric S ----- Original Message ----- From: "Mike" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, June 14, 2004 1:22 PM Subject: RE: Re[6]: [IMail Forum] IMAIL services not restarting John 1. Don't know. 2. We use our own DNS servers to identify known mail servers we send to. 3 & 4. Haven't seen what the Vendor who runs this system has in their log files yet. 5 Can't say what the vendor is doing, but they are supposed to be doing offsite filtering back to 3 email scanning systems we run inhouse. Never heard of Declude before reading on this forum. As we previously had quite a few issues upstream of the receiving mail server, we had to resolve them first. We are just now beginning to look at this receiving mail server. This Imail server also handles normal mail flow, which I understand seems to have some level of inconistent connectivity/availability issues in its current state. Our mail staff has been dealing with them for awhile on these issues and both groups seem to be somewhat polarized to each other. Everyone seemed to orginally beleive the problem was on our frontend equipment that our broadcasts go out thru, and it was, but as the those have been resolved and traffic gone out as it should, this fresh bottleneck has shown itself. Unfortunately this is one of those scenarios where all groups point the finger at the other group as having the issues. I am just looking to get a handle on the capabilities of this Imail product so that more directed questions can be presented and discussed with our vendor who is actually managing their system. Their system is located in Texas and we are in California. Mike -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff (Lists) Sent: Monday, June 14, 2004 9:46 AM To: [EMAIL PROTECTED] Subject: RE: Re[6]: [IMail Forum] IMAIL services not restarting > The Imail server in question, which is actually an 8.04 system, only > receives a burst of about 3500 emails within a few minutes. Some of > the receipients of these emails receive them immediately and others > are not receiving them until as much as 12 to 24 hours after they are > sent. Which is the problem. Trying to provide emails to users in a > timely fashion. I am sure Scott will respond with questions, and you may have already gone over this, but here are some questions I have to recap: 1. What is the server OS version? 2. What are you using for DNS? 3. After a few minutes, are all those messages setting in the Spool directory? 4. Can you post some of the logs, or send off list? 5. Are you using Declude, and if so, is there anything in the spool\overflow directory? John Tolmachoff Engineer/Consultant/Owner eServices For You To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
