Sigh, FAQ. Most likely cause is the user has not configured SMTP Authentication.
John Tolmachoff Engineer/Consultant/Owner eServices For You > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:IMail_Forum- > [EMAIL PROTECTED] On Behalf Of FastWave > Sent: Monday, October 11, 2004 12:59 PM > To: IMail Forum > Subject: [IMail Forum] Cannot Send Messages but Can Recieve Them > > Using IMail 8.05 with HF3 > > We have a customer whose domain is virtually hosted on our IMail server. The > customer can send and receive just fine using web messaging. However, when using > an e-mail client such as Outlook Express, he can receive e-mail messages but cannot > send them outside of the IMail server. That is, he can send to any other domain > hosted on our mail server, but he cannot send to AOL, Roadrunner, etc. When he tries > to send an outside message, the message is immediately returned, and the IMail log > shows 'invalid user'. > > 10:11 11:48 SMTPD(0A700258) [207.212.80.137] connect www.xxx.yyy.zzz port > 2926 > 10:11 11:48 SMTPD(0A700258) [www.xxx.yyy.zzz] HELO customer > 10:11 11:48 SMTPD(0A700258) [www.xxx.yyy.zzz] MAIL FROM: > <[EMAIL PROTECTED]> > 10:11 11:48 SMTPD(0A700258) [www.xxx.yyy.zzz] RCPT TO: > <[EMAIL PROTECTED]> > 10:11 11:48 SMTPD(0A700258) [www.xxx.yyy.zzz] ERR ns3.fastwave.net invalid > user <[EMAIL PROTECTED]> > > > If we set up his account on one of our in-house computers, we can send messages to > the same e-mail address with no problem. So, the problem appears to be local to his > computer. Does anyone have any ideas what to look for? > > Thanks! > > Kim Premuda > FastWave Internet Services > San Diego, CA > > --- > [This E-mail scanned for viruses by Declude Virus] > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
