Those errors mean there is a network connectivity issue. Whether their
cable,router,NIC,hub,switch or something else bewtween you and them is gong bad - the
problem (since it is limited to two people) will be on their end.
Travis
---------- Original Message ----------------------------------
From: Kevin Clark <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date: Thu, 30 Sep 2004 10:40:35 -0700 (PDT)
>
>I'm reposting this from the Support Forum since this list seems more active.
>
>I'm having a problem with at least 2 users getting their e-mail. Both create the same
>problem for me when they try to get their mail. The first user is getting his mail
>via IMAP and part way through he gets an error and then I can't PING the mail server
>or communicate with it any other way and have to restart it to get it working again.
>This happens almost every time (it was EVERY time except today while we were testing
>it actually got through twice though I don't think he was checking all his accounts).
>The second user today checked his e-mail using IMAP to test for us and it worked.
>Then he checked using POP3 and we can't PING the server. IMail's webmail seems to
>work fine. It's just when using an e-mail client that this happens.
>
>Looking in the log shows a 10054 error. Here is a section of the error log though
>this was the first time I got the 301 error:
>
>20040928 143501 127.0.0.1 IMAP4 (00000B8C) logoff for brian R:100, D:100, P:0
>20040928 143501 127.0.0.1 IMAP4 (00000B8C) sending "* BYE IMAP4 Server logging
>out
>"
>20040928 143501 127.0.0.1 IMAP4 (00000B8C) sending "ZZZZ OK LOGOUT completed
>"
>20040928 143519 127.0.0.1 IMAP4 (00000C44) send error 24.17.2.237 10054
>20040928 143519 127.0.0.1 IMAP4 (00000C44) sending "* NO Can't fetch message
>301 -- Internal Error
>"
>20040928 143519 127.0.0.1 IMAP4 (00000C44) send error 24.17.2.237 10054
>20040928 143519 127.0.0.1 IMAP4 (00000aa0) 24.17.2.237 connection reset
>20040928 143522 127.0.0.1 IMAP4 (00000EBC) logoff for patti R:100, D:100, P:0
>20040928 143522 127.0.0.1 IMAP4 (00000EBC) sending "* BYE IMAP4 Server logging
>out
>
>You can see the two "send error x.x.x.x 10054" errors. I looked in the knowledge base
>and it said to disable the power management for the NIC, which I did and it had no
>effect. Not sure what is going on. This just started a week ago out of the blue. Any
>help would be greatly appreciated.
>
>I'm running IMail 7.15.
>
>
>---------------------------------
>Do you Yahoo!?
>Yahoo! Mail Address AutoComplete - You start. We finish.
>
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