Summary of today's Activity
This is what has made it into my mailbox to this point
Negative comments
Unique Users 60
Positive comments
Unique Users 0
Total Negative comments 108
I am sure this is not even close to the number of installations that
IPSwitch has but represents the MostKnowledgable part of the user base. If
these users migrate to another product then the support group will be
greatly diminished in its usefulness. This may take a while and others may
step up to the plate.
But you have a house of cards here. As users balk at the pricing model and
move to other products. Less revenues for IPSwitch. they may be counting on
fewer sales at a greater price, but I think it is foolish to have the
capability to offer it the way users want and offer a value menu. they are
limiting their revenue stream.
I let our MIS manager and CFO know about this change today and they both
stated that we would stick with IMail for the current service agreement and
look for other options when it expires/becomes too outdated/vulnerable to
operate.
Kevin Bilbee
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Art McNamara
> Sent: Monday, October 25, 2004 12:06 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] Collaboration is now available :(
>
>
> Well, looks like Exchange will finally be going in here as a
> result of this
> change.
>
> Art McNamara
> Network Engineer
> Jernberg Industries, Inc.
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Chris Moody
> Sent: Monday, October 25, 2004 1:04 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Collaboration is now available :(
>
> Same boat as many other IT guys here. Talked the boss into
> reupping a years
> service for a short upgrade, with the big upshot of we get a
> years worth of
> upgrades.
>
> If I we wanted Exchange collaboration we would have bought Exchange.
>
> ----- Original Message -----
> From: "Odd-Geir Folland" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Monday, October 25, 2004 1:48 PM
> Subject: SV: [IMail Forum] Collaboration is now available :(
>
>
> We paid the serviceagreement only for 2 months ago. Well how stupid wasn't
> that. Maybe Ipswitch will pay us back?
>
> Med vennlig hilsen
> ------------------------------------------------------------------
> Odd-Geir Folland
> Daglig leder
>
> IDLmedia AS
> Telefon: 71 56 64 10 Dir: 71 56 64 07
> Telefaks: 71 56 64 01 Mobil. 932 00 293
> www.idl.no www.bobehandling.no
> ------------------------------------------------------------------
>
> -----Opprinnelig melding-----
> Fra: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] P� vegne av Jonathan Liedy
> Sendt: 25. oktober 2004 19:42
> Til: [EMAIL PROTECTED]
> Emne: RE: [IMail Forum] Collaboration is now available :(
>
> That's fantastic. And I just justified paying the year service fee to my
> boss for a .1 version upgrade. Boy I wish I would have known this was
> coming. Now where's my postfix.
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff
> (Lists)
> Sent: Monday, October 25, 2004 12:16 PM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Collaboration is now available :(
> Importance: High
>
> I don't believe this.
>
> Instead of creating an add-on package, the collaboration package is an all
> encompassing package, including Imail, Premium Anti-Virus and
> Killer Webmail
> templates.
>
> This is crazy.
>
> You are being asked to pay for Imail again along with paying for "Premium
> Anit-Virus" even if you already have Imail and do not want the Anti-Virus.
>
> John Tolmachoff
> Engineer/Consultant/Owner
> eServices For You
>
>
>
>
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> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
>
>
>
>
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>
>
>
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>
>
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>
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