Sorry, Len, not business, it is very personal to me when I have dumped
thousands  personally  into  Ipswitch  in  good  faith that I would be
investing  long-term in a company that would not low ball me and would
always be there for me when I needed them. It is this blatant uncaring
that  is  so disturbing. They obviously take for granted all the users
who  have supported them for years now. It simply does not matter that
we  have  faithfully  stuck  with their product through many problems,
lack  of features, giving them capital to further their product. It is
a  gross  violation  of  that  trust  that  is  unethical  and totally
inappropriate. You invest in a product with the preconception that the
company  will  support  it and not try to rip you off. this is a total
rip  off trying to force a whole host of products I don't want or need
upon  me. I will never forget their total lack of concern over all the
support  we  have  given  to their company and their products for many
many years.

Personal, you bet it is.

--
Roger Heath
[EMAIL PROTECTED]
www.rleeheath.com


----- Copy of Original Message(s): -----


>>So far, 216 posts

LC> At one point several years ago, this list had 3 or 4k subscribers, most of
LC> whom were silent, and that was only a tiny portion of the entire number of
LC> Imail clients.  Even 500 or a 1000 vocal protesters/deserters here is a
LC> thimbleful vs the installed base/prospects that MUST have been telling
LC> Imail that ICS is what they wanted.

LC> I'm sure Ipswitch knew they'd lose customers by replacing their "basic"
LC> mail server (Imail hasn't been "basic" in years) with a much more expensive
LC> ICS, so the calculation must have been that they would also gain a lot more
LC> business with the new products.

LC> The basic complaint is that the current product is imminently end-of-life
LC> and the new product is much more $$$, rather than Imail being continued in
LC> parallel with Imail ICs.  I expect they calculated that the Imail current
LC> product and the Imail ICS product were too different to be maintained as
LC> one, and two development/maintenance tracks were too expensive for the
LC> Imail "basic" revenue to support.

LC> "Nothing personal, just business"

LC> I expect the IMGate crowd will leverage their *nix experience and expertise
LC> to build their own mailbox servers behind IMGate, keeping postfix as MTA,
LC> and adding whatever POP, IMAP, LDAP, Apache, webmail servers, of which
LC> their is choice of mature, widely installed, free servers.

LC> Len


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