Very true, but you are also dealing with what seems to be a pretty new
company who is selling their product at a price that makes me wonder if they
are making enough profit to keep in business. Offing too much for too little
end can end up being impractical if not impossible.

Almost in sync with or in total contrast to what some of us are thinking
about Ipswitch and this ICS issue, I would guess this last week has put a
major dent in future Ipswitch profits. This could mean the extra %40 we
might give for each SA will probably just go for the losses they've incurred
without making anything any much if any better for us or the Imail core.

With this in mind and knowing that last week was not the first time there
were issues of this nature, makes me also wonder if this could come again
from a totally different angle? I can't help but wonder if the newest and
most needed features that will become available from Ipswitch will only be
attached to the full ICS versions and not offered for the Imail core only
users since they are no longer promoting the Imail core in any way. Hence
being yet another way to accomplish the same goals with minimum ammout of
collateral damage in the meantime. Looks to me like choosing between that
particular product and what you have now could be a gamble either way at
this time. If I decide to look for another email server, it will be with
these thoughts in the back of my mind and I don't know if SmarterMail would
be on my list or not, although it is worth some consideration because is
does have merit. Starting with some new companies and sticking with them for
years makes them more grateful and they may treat you better. I am just
tired of stressing about what to do right now so I've decided to put our
other plans on hold while I just relax and research for a while, then decide
if I want to stay or move on.

My only other immediate concern at the moment is our spam issue here. It
seems I could buy Declude now and add it to the price of the Imail SA costs
or for about the same price I can buy another competitive MTA product that
claims to have the features that I need of both IMail and Declude together
for about the same price they would cost me. It's the unknown versus the
known and functionality has been ok, reliability has been good, solid future
is what I am now concerned about.

Is there anything you can say Ipswitch that could shed more light on these
concerns for us?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeffery Rehm
Sent: Wednesday, November 03, 2004 11:46 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] QUESTION TO IPSWITCH

Been talking to SmarterTools today and have had more and better responses in
the last 4 hours than I've had with Ipswitch in the last 6 months.  Thus far
they have also been very open to the idea of 'adjusting' their normal
policies to accommodate our needs.  Call me silly, but I seem to find we get
more customers when we treat people better and are flexible.





----- Original Message ----- 
From: "A. Clausen" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, November 03, 2004 12:15
Subject: Re: [IMail Forum] QUESTION TO IPSWITCH


> ----- Original Message ----- 
> From: "FreeSoft interactive" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, November 02, 2004 14:04
> Subject: Fw: [IMail Forum] QUESTION TO IPSWITCH
>
>
> > So does it mean that we could get, in the future, a standalone version
> even
> > after this answer from ipswitch (it's true that it was last week)?
>
> I'd say it looks like Ipswitch is still retiring IMail as a separate
> product.
>
> -- 
> A. Clausen
>
>
> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
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> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/


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