FYI, SAs are cheaper purchased through a reseller. John Tolmachoff Engineer/Consultant/Owner eServices For You
> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:IMail_Forum- > [EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] > Sent: Sunday, November 07, 2004 7:09 AM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] IMail/ICS Update > > >1. IMail Server customers may continue to purchase Service > >Agreements without upgrading to ICS. Since it is at the core > >of ICS, you can be assured that we will continue to enhance > >and support IMail Server. As of December 1, Service > >Agreement prices will increase to $695 (from $495) for > >IMail Professional and to $375 (from $245) for IMail Small > >Business. > > Hmmm, they why aren't IMail service agreements listed on the service > agreement purchase page at ipswitch.com? Are you waiting until December 1st > so that anyone deciding to stick it out another year will be forced to pay > the new price? > > Mike > > ----- Original Message ----- > From: "Roger C. Greene" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Monday, November 01, 2004 9:47 PM > Subject: [IMail Forum] IMail/ICS Update > > > Dear IMail Customers, > > The messaging market has changed since we introduced IMail almost 10 years > ago. Back then, SMTP and POP3 were most of what was needed in a product. > Today, there is increasing demand for more comprehensive collaboration > solutions and the stand-alone messaging market is shrinking. That is why we > introduced Ipswitch Collaboration Suite as our messaging solution for the > future. > > In introducing ICS, though, we did not fully assess the impact on you, our > customers. Many of you have written or called to tell us about that > impact. We have listened to what you had to say and decided on the > following actions: > > 1. IMail Server customers may continue to purchase Service Agreements > without upgrading to ICS. Since it is at the core of ICS, you can be > assured that we will continue to enhance and support IMail Server. As of > December 1, Service Agreement prices will increase to $695 (from $495) for > IMail Professional and to $375 (from $245) for IMail Small Business. > > Note that anti-virus subscriptions will only be sold as part of ICS. For > those who have AV, we believe the ICS value proposition is compelling. > > As always, we strongly encourage all IMail users to keep current with new > IMail releases. We do not believe that per-support-incident charges are in > the best interests of the majority of our users, and will not adopt them at > this time (but will continue to listen to your feedback). > > 2. Ipswitch Instant Messaging customers may also continue to purchase > Service Agreements. As of December 1, the Service Agreement price will > increase to $195 (from $99). > > 3. The December 31 deadline for cross-grade pricing to ICS has been > eliminated, so you have more time to plan. You may now make the move to ICS > on your own schedule. > > I am sure that many of you will have questions about your particular > circumstances, and I encourage you to talk to your Ipswitch or reseller > salesperson about the best path forward for you. I want to especially thank > those of you who took the time to call us and explain your situations in > detail. We are pleased that we ended up opening a more direct channel of > communications with all of you who wrote or called. Last week Bill Pollack > sent an e-mail with management names and phone numbers; please always feel > free to call us. > > > Sincerely, > > > Roger Greene > President > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > --- > [This E-mail has been scanned for viruses] > > > > --- > [This E-mail has been scanned for viruses] > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
