Jill, This is what your company stated and I truly don't want to appear to be rude or insulting in any manner, as I'm not like that. However actions sometimes speak so much louder than words. After the recent marketing actions that Ipswitch attempted to impose on their loyal client base many of us are now less than trusting and have lost some faith in Ipswitch.
Thanks for reassuring us that Ipswitch will not continue to strong arm us into paying more money for ICS by holding back new features from the core only version and not making them only available to the ICS bundle. At least we can count on SPF when it's finalized enough that it can be coded into Imail. Hopefully enough weighted anti-spam features will also be added that 3rd party solutions will no longer be necessary as well. If you take the $695 a year that Ipswitch wants an SA and combine that with Declude's $295 a year SA, it adds up to nearly $1000 per year. Some of the Imail competitors already have sufficient weighted spam features and SPF bundled with their products and range in price from $199 to about $1000 for a full unlimited retail license. After that some are pay per incident support with inexpensive major version upgrades and some offer and SA at a greatly reduced price. This is why we are asking these questions and wondering if staying with Imail is even a logical. Is more granular weighting and more useful anti-spam features something that Ipswitch intends to add to the Imail core as well? That alone would be some incentive for some of us to hang around and pay more for the SA! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jill Jones Sent: Monday, November 08, 2004 6:37 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] OT: Need to Vent - SPF Hi All, I believe that we have made it clear on a number of occasions that we intend to enhance and support the core IMail product as it is central to ICS. Features like SPF will absolutely be added to IMail and will be available to those users who have IMail Service Agreements. Best regards, Jill -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ted Galerneau Sent: Sunday, November 07, 2004 5:11 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] OT: Need to Vent I know exactly what you mean Darin, and you could be totally right. Dang, I hate it whenever I am undecided about something and feel like I don't want to move forwards until it's solved. I could easily just buy Declude and hang in here, but the fact that some of the other email servers sell for less than the price of Declude pro and some others for less than the cost of Declude's yearly SA alone. Declude has many features you will not find in other email server offerings, however some of the other email servers don't have features that Declude with Imail has. The cost of a yearly SA for both Declude and Imail would easily pay for a full unlimited license of several different email server offerings that come with a year of support and upgrades. A subsequent upgrade SA from those companies is much less than it would be with IMail and Declude together and some are even less that the cost of a Declude SA. If a person is willing to deal with FreeBSD, there are some really powerful offerings out there for free. Ipswitch knows that we have a known stable product to work with and tons of support right here on this forum. Most other email servers are an unknown to us and don't have the support community that Imail does. I suspect that is part of their motivating factor for the new pricing scam. If you don't pay more for the SA, you would need to eventually buy ICS whenever something breaks the Imail core and an upgrade is mandatory, which has happened before and will likely happen again in the future! The only other thing I have left to consider is about trust and ethics. After all Ipswitch has done and their weak attempt to smooth things over, there are new questions. Can we trust them to not bind any of the new features that we need only to ICS and not the core? If they are greedy enough to pull what they've already done on us, would they be greedy enough to do that? Take a feature like SPF for instance as they could easily code it to only work with ICS and not with just the core Imail, then give some lame excuse about the way the code works not allowing them to do it that way. I am not implying they would do this for sure, I am just saying they could if they wanted to. I've said before and I will say again, once corporate greed sets in, it spreads like a cancer! This is the real reason I am having trouble deciding if I want to stay with IMail or what other product to go with for our email needs. It's now more about ethics and trust to me that it is the money. If I wait and continue and use Imail in our newest idea, it means that needing to change later could break what I would be building around Imail. It may be easier to just fix it now rather than wait and gamble that Imail will do the right things from here on. What say you Ipswitch management? I believe this is the second time I've asked for an official response about this possible issue. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Sunday, November 07, 2004 6:30 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] OT: Need to Vent I really doubt this. It's very hard to get everyone to agree to new standards, as all of the big players will be fighting for their own agendas. Take a look at what has happened to SPF as an example. <Snip> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
