Hello,

pretty critical issue here...

Email server specs: RHEL3, imap-2004 (yes, I know the system is old, we're upgrading), Dell PowerEdge 2650, PERC3/di controller, 5 SCSI drives in RAID 5 config, 60 users mostly running Thunderbird client (2.x version).

We have an older email server that for the past two weeks started experiencing the following issue: Load average (viewed by running 'top' begins to climb (usually to about 50), iowait is pretty close to 100% and as a result all imapd processes eventually change to stat 'D' (uninterruptible sleep). Email server then stops responding to all current imap connections and any new connection attempts.

At this point even if people close their email clients many times their sleeping imapd processes hang around and have to be killed at the server. Once these sleeping processes are killed the system is again fine (load, iowait are normal).

Hardware caveat: we did have a drive fail in the array, replaced it and everything 'seems' to work (above state notwithstanding).

Has anyone seen this behavior? Am I missing something simple?

fyi, we are in the process of building a new machine (PowerEdge 2950) running Centos 5, imap-2007b, but we need to stabilize the current production server asap.

Many thanks in advance.

-Jeff

--
Jeff Cohen
Manager, Information Systems
MÄK Technologies
68 Moulton St.
Cambridge, MA 02138
(617) 876-8085 x129

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