You can login to premiersupport.dell.com and set yourself up an account with Dell. The entire district here is all Dell computers and I have had no complaints so far with tech support.
Dan Davis Network System Administrator Spirit Lake Community School Spirit Lake, Iowa 51360 (712) 336-3707 [EMAIL PROTECTED] -----Original Message----- From: JON W HUESER [mailto:[EMAIL PROTECTED] Sent: Friday, November 14, 2003 11:05 AM To: [EMAIL PROTECTED] Subject: Re: [info-tech] FYI old compaq's Be careful about dells, I was told that once your warranty is up you can't even download drivers from their site until you purchase support. Well, I purchased some computers this summer and have just been informed that the company is filing for Chapter 11. So much for my 3 year warranty! ---------- Original Message ---------------------------------- From: Bill Day <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Fri, 14 Nov 2003 10:59:40 -0600 >FYI >I needed support for an older compaq computer that is not longer under >warranty. It took them 45 minutes of arguing on the phone for them to agree >that we had a valid serial number. Another 30 minutes on the phone arguing >with tech support for THEM to admit we had a valid serial number and then >they said that since it is no longer under warranty they couldn't help me >and then they hung up on me. > >guess we buy Dell's from now on. > > > >Bill Day >Technology Coordinator >TRV Schools >Bode, IA 50519 >ph 1-515-379-1526 >email [EMAIL PROTECTED] > > > >--- >[This E-mail scanned for viruses by the trv.k12.ia.us server.] > >--- >[This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] > >--------------------------------------------------------- >Archived messages from this list can be found at: >http://www.mail-archive.com/[EMAIL PROTECTED]/ >--------------------------------------------------------- > -- Thanks, Jon W. Hueser Comp/Tech. Coord. East Greene Comm. Schools 405 12th Str. South Box 377 Grand Junction, IA 50107 Phone: 515-738-2411 ext. 241 Fax: 515-738-5719 Website: www.east-greene.k12.ia.us -- ------------------------------------------------------------ The content of this email and any attachments are confidential and intended for the named recipient(s) only. If you have received this email in error please notify the sender immediately. Do not disclose the content of this message or make copies. --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] --------------------------------------------------------- Archived messages from this list can be found at: http://www.mail-archive.com/[EMAIL PROTECTED]/ --------------------------------------------------------- --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] --------------------------------------------------------- Archived messages from this list can be found at: http://www.mail-archive.com/[EMAIL PROTECTED]/ ---------------------------------------------------------
