Debbie, I've opened support ticket 60081 for this. You should receive a ticket requesting some additional information.
Regards, Janice Losgar Dartware, LLC -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of debbie fligor Sent: Tuesday, August 28, 2007 10:30 AM To: InterMapper Discussion Cc: debbie fligor Subject: Re: [IM-Talk] Server migration We recently upgraded to 4.6 and a few days later moved servers. we went from an intel Mac mini to a Mac G5 tower. I followed the instructions below, and got the script to convert our chart data, and that's all fine. However, none of the exiting user accounts work for web access, unless they are administrator accounts. Even if I delete an account, close the window, open it and make a new account of the same name, and either give it direct permissions to specific maps or put it in a group with web permissions it still doesn't work. If I make an account with a brand new name, sometimes it works. If I make the account an administrator account web works just fine. When not using an administrator account the users get presented with a password dialog even if they have an IP address specified, and when they type their password the get an access denied message. For now, I've made everyone a member of group Administrators, but I don't really want to leave it that way :-) Has anyone else seen this? I'm not sure if it's an intel to ppc move issue, a 4.6 issue, or just my bad luck! Most of the non-admin user hadn't needed to login since we upgraded to 4.6 so I don't have enough data points to narrow things down. thanks for any help, -debbie On Aug 13, 2007, at 7:51, Janice Losgar wrote: > David, > > Below are instructions for migrating from one platform to another: > > The recommended way to move InterMapper to another server is to > follow these > steps: > > 1. Install InterMapper on the new server, and stop the InterMapper > service/daemon when installation is complete. > 2. Stop the InterMapper service/daemon on the old server and copy your > InterMapper Settings folder to the new platform, replacing the one > created > when you installed InterMapper on the new server. > 3. On the new server, start the InterMapper service/daemon. > > The default location for the InterMapper Settings folder depends > upon the > platform where installed: > . Windows: C:\Program Files\InterMapper\InterMapper Settings > . Mac OS X: /Library/Application Support/InterMapper Settings > . UNIX/Linux: $HOME/InterMapper_Settings/, where $HOME is the home > directory for the specified user InterMapper is running under. > > Note: If you are migrating from a PowerPC or Sparc system to a non-Mac > Intel-based system, please contact [EMAIL PROTECTED] For > example, if you > are migrating from Mac OS on PowerPC to Windows XP or Linux/x86, > you must > run a conversion script manually. Similarly, you must follow the same > procedure if you are migrating from Solaris/Sparc to Linux/x86. > > Exception: Installing InterMapper on an Intel-based Mac OS X system > will run > the conversion process automatically as part of the installation > process, if > needed. > > Regards, > > Janice Losgar > Dartware, LLC ----- -debbie Debbie Fligor, n9dn Network Engineer, CITES, Univ. of Il email: [EMAIL PROTECTED] <http://www.uiuc.edu/ph/www/fligor> "My turn." -River ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [EMAIL PROTECTED] ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [EMAIL PROTECTED]
