Michael, You can get more detailed logging information for the failed page as follows:
1. In the Server Settings > Log Files settings, add a new log file named "paging". 2. Open the notifier window for the Cingular notifier and click the 'test' button to send a test page. 3. A "paging.txt" file will be created in the InterMapper Settings > InterMapper Logs folder. It will contain additional debugging information. You can send the log to [EMAIL PROTECTED] Please provide the version of InterMapper that you are using as well as the platform where it is installed in your message. Someone can correct me if I am wrong, but I don't believe there is a way to view pending pages in any of the log files. Regards, Janice Losgar Dartware, LLC [EMAIL PROTECTED] http://www.dartware.com Telephone: 603-643-9600 Fax: 603-643-2289 -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Luzadder Sent: Thursday, October 04, 2007 2:37 PM To: InterMapper Discussion Subject: [IM-Talk] Intermapper Pager Alerts Problems Hi everyone, two things! Having "fun" with pager alerting... First, I know there is a "Abort Pending Pages" button on the Notifier List, but is there a way to see what, if any, pages are pending/in the que to be sent? A log? I can see in the event log of Intermapper "Pager Message Sent...." etc, but if there's pages not yet actually completed, is there a log or list of this? Secondly, I can't seem to get pages through to a Cingular phone. My Sprint phone is fine, can get pages all day long, but not the Cingular. I also saw a message on the Intermapper log that went something like this; "ERR! Modem page server failure; protocol error trying to send TAP message. Page may not have been sent for pager number (number here) (Reply = 101)" I researched on the Internet and got Cingular's TAP number (18009094602), and when the page goes out in Intermapper, I can see/hear the modem dial out, I hear it connect and make all the screeching noises a modem will make when connecting. But the phone never gets a message. Anyone have a similar problem or advise where to go to next? (Cingular support?) Thanks a lot! Modems are a pain!! :) Michael ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [EMAIL PROTECTED] ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [EMAIL PROTECTED]
