Pete, See my latest email "Interesting Development". I've finally got my external users to connect etc... Just having a problem with external users getting status information on internal users.
The server is running on a Win2K server sp3 (all patches with the exception of the one security pack that screws up the Imail Console) This server has a number of IP's assigned to the NIC and I am using 10.0.0.0 for all internal machines. Should I send the log to your direct email address? Maybe you could connect to my server and you can see first hand what is going on? Greg ----- Original Message ----- From: "Peter Mourfield" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, February 05, 2003 10:14 PM Subject: Re: [IpswitchIM_Forum] Recap the port issue and NAT Flag > Greg, > > What OS is the server installed on? How many NICs are installed in the server? Are you using non-routable IPs for the internal users? > > Is it possible for you to send a copy of you sysmmdd.txt log file? > > Thanks. > Pete Mourfield > Ipswitch, Inc > > > ---------- Original Message ---------------------------------- > From: "Greg Foulks" <[EMAIL PROTECTED]> > Reply-To: [EMAIL PROTECTED] > Date: Wed, 5 Feb 2003 21:17:43 -0500 > > >Can anyone explain what would cause this? > > > >Internal users can see all of the external users who are logged in. > > > >External users can not see the internal users who are logged in. (Icon shows > >an Unknown status) > > > >External users can IM internal users > > > >Internal users can not IM external users. > > > >Internal users can IM and see status of all Internal users. > > > > > >Firewall is setup to allow 5177 and 5178 Both ways. > > > > > >anyway to debug this? > > > >Thanks, > >Greg > > > > > >----- Original Message ----- > >From: "Rick Leske" <[EMAIL PROTECTED]> > >To: <[EMAIL PROTECTED]> > >Sent: Wednesday, February 05, 2003 7:37 PM > >Subject: Re: [IpswitchIM_Forum] Recap the port issue and NAT Flag > > > > > >> Thanks Peter that's better.. but for our environment, coupled with > >> workstations from w95 to XP and with/without client firewalling, along > >with > >> routers most always using NAT these days we'd be better off just > >installing > >> all clients with both ports wide open and the registry addition. > >> > >> Any chance that IPSwitch will release a patch for the registry addition to > >> the client side software? If not please let me know and I'll put a free > >> registry toggle app up on one of our sites for download that will help > >most > >> typical users of IIM. > >> > >> ~Rick > >> > >> ----- Original Message ----- > >> From: "Peter Mourfield" <[EMAIL PROTECTED]> > >> To: <[EMAIL PROTECTED]> > >> Sent: Wednesday, February 05, 2003 6:18 PM - SATCOM > >> Subject: Re: [IpswitchIM_Forum] Recap the port issue and NAT Flag > >> > >> > >> > By default, the server listens (accepts incoming connections) on 5177 > >and > >> the client listens (accepts incoming connections) on 5178. If all of the > >> clients have the 'Client Uses Nat' value set to "1" then only the server > >is > >> listening (on 5177). > >> > > >> > 5177 inbound to the server. > >> > 5177 outbound from the clients. > >> > > >> > 5178 outbound from the server.* > >> > 5178 inbound to the clients.* > >> > * Not necessary if ALL clients have the 'Client Uses Nat' value set to > >"1" > >> > > >> > >> ___________________________________________________________________ > >> Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. > >> > >> > >> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > >> List Archive: > >http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ > >> Knowledge Base/FAQ: > >http://www.ipswitch.com/support/Instant_Messenger/index.asp > >> > > > > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > >List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ > >Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp > > > > > > ________________________________________________________________ > Sent via the KillerWebMail system at alpha.ipswitch.com > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp
