Pete,
Did you see the IM that I sent to the account I that I sent to you yesterday?



Greg Foulks, MCP
NewFound Technologies, Inc.
http://www.nfti.com
Email: [EMAIL PROTECTED]
Voice: 614.318.5036
Fax: 614.318.5005


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Peter
Mourfield
Sent: Wednesday, February 05, 2003 10:15 PM
To: [EMAIL PROTECTED]
Subject: Re: [IpswitchIM_Forum] Recap the port issue and NAT Flag


Greg,

What OS is the server installed on? How many NICs are installed in the server? Are you 
using non-routable IPs for the internal
users?

Is it possible for you to send a copy of you sysmmdd.txt log file?

Thanks.
Pete Mourfield
Ipswitch, Inc


---------- Original Message ----------------------------------
From: "Greg Foulks" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date:  Wed, 5 Feb 2003 21:17:43 -0500

>Can anyone explain what would cause this?
>
>Internal users can see all of the external users who are logged in.
>
>External users can not see the internal users who are logged in. (Icon shows
>an Unknown status)
>
>External users can IM internal users
>
>Internal users can not IM external users.
>
>Internal users can IM and see status of all Internal users.
>
>
>Firewall is setup to allow 5177 and 5178 Both ways.
>
>
>anyway to debug this?
>
>Thanks,
>Greg
>
>
>----- Original Message -----
>From: "Rick Leske" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Wednesday, February 05, 2003 7:37 PM
>Subject: Re: [IpswitchIM_Forum] Recap the port issue and NAT Flag
>
>
>> Thanks Peter that's better.. but for our environment, coupled with
>> workstations from w95 to XP and with/without client firewalling, along
>with
>> routers most always using NAT these days we'd be better off just
>installing
>> all clients with both ports wide open and the registry addition.
>>
>> Any chance that IPSwitch will release a patch for the registry addition to
>> the client side software?  If not please let me know and I'll put a free
>> registry toggle app up on one of our sites for download that will help
>most
>> typical users of IIM.
>>
>> ~Rick
>>
>> ----- Original Message -----
>> From: "Peter Mourfield" <[EMAIL PROTECTED]>
>> To: <[EMAIL PROTECTED]>
>> Sent: Wednesday, February 05, 2003 6:18 PM - SATCOM
>> Subject: Re: [IpswitchIM_Forum] Recap the port issue and NAT Flag
>>
>>
>> > By default, the server listens (accepts incoming connections) on 5177
>and
>> the client listens (accepts incoming connections) on 5178. If all of the
>> clients have the 'Client Uses Nat' value set to "1" then only the server
>is
>> listening (on 5177).
>> >
>> > 5177 inbound to the server.
>> > 5177 outbound from the clients.
>> >
>> > 5178 outbound from the server.*
>> > 5178 inbound to the clients.*
>> > * Not necessary if ALL clients have the 'Client Uses Nat' value set to
>"1"
>> >
>>
>> ___________________________________________________________________
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