Hi,

there is a workaround to reinstalling the engine/agent:

1. distribute the new console public key to your engine
2. delete the three netengine/hostagent files (par,raw,tag)
3. delete the current and the daemon policy
4. restart the engine and reconnect

BR
Karl Jaeger
BDG

Beck Bryant wrote:
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> My Real Secure console was just moved physically and the IP address was changed from 
>one static address to another. Because of this, my RS agents and engines are now not 
>reporting to the console.
> 
> Real Secure Tech Support has advised that I need to do a re-install on each machine 
>to re-establish the correct IP address.
> 
> This sounds excessive to me. Has anyone else had this problem? Thanks for any help 
>you can offer.
> 
> Beck
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