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DO NOT DO WHAT MR JAEGER SUGGESTS!!!
1. If you re-install the Console and you don't have a previously archived
private/public Console authentication key to restore during Console
installation, then you will have to export the NEW Console authentication
keys to the detectors with which you want the Console to communicate.
2. There is NO need to delete the database log files
(NETWORK_ENGINE.raw/.par/.tag), as they are completely unaffected by
changing authentication keys.
3. You don't need to delete any policy files, ESPECIALLY daemon.policy.
While deleting current.policy will cause a re-application of the last pushed
policy, just pushing the policy from the Console will re-create
current.policy and re-initialize the detector. IF YOU DELETE daemon.policy,
then stopping and starting the RealSecure Daemon (service) WITHOUT a
daemon.policy will cause the daemon to restart without a MASTER Console and,
in fact, the daemon MAY not restart at all.
James R Lindley
Senior Security Instructor
Internet Security Systems
678-443-6323
An unquenchable thirst for Pierian waters.
PS: I always recommend an ISS Education Course.
-----Original Message-----
From: Karl Jaeger [mailto:[EMAIL PROTECTED]]
Sent: Friday, June 09, 2000 12:26 PM
To: Beck Bryant
Cc: [EMAIL PROTECTED]
Subject: Re: Problem reporting to Real Secure console
Hi,
there is a workaround to reinstalling the engine/agent:
1. distribute the new console public key to your engine
2. delete the three netengine/hostagent files (par,raw,tag)
3. delete the current and the daemon policy
4. restart the engine and reconnect
BR
Karl Jaeger
BDG
Beck Bryant wrote:
>
> TO UNSUBSCRIBE: email "unsubscribe issforum" in the body of your message
to
> [EMAIL PROTECTED] Contact [EMAIL PROTECTED] for help with any
problems!
>
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>
> My Real Secure console was just moved physically and the IP address was
changed from one static address to another. Because of this, my RS agents
and engines are now not reporting to the console.
>
> Real Secure Tech Support has advised that I need to do a re-install on
each machine to re-establish the correct IP address.
>
> This sounds excessive to me. Has anyone else had this problem? Thanks for
any help you can offer.
>
> Beck
