Hi marcello,
It comes as a separate package, called FAQ. Go to Admin > Package Manager and
just install it.
Regards,
Mike.
[email protected] wrote:
>Dear Colleagues,
>
>Does anyone know where is the Kownledge Base /FAQ functionality in OTRS.
>We have the latest version installed but I cannot find it.
>
>Is it an specific module that have to be implemented?
>
>Thanks
>
>Marcelo Mangiacavalli
>LANXESS S.A.
>IT Head
>Cazadores de Coquimbo 2860, PB, Oficina “A”, (B1605DXP) Munro, Vicente
>López
>Buenos Aires - Argentina
>Phone +54 11 5550 1351
>Fax +54 11 5550 1336
>E-Mail: [email protected]
>Web site: http://www.lanxess.com
>
>
>Protect our environment
>Please don’t print unless you really need to.
>
>El mensaje electrónico precedente (incluyendo algunos archivos adjuntos)
>contiene información que puede ser confidencial, o constituir información
>no pública. Están destinados sólo los destinatarios indicados. Si usted no
>es el destinatario original de este mensaje, por favor notifique al
>remitente contestando a este mensaje y luego elimínelo de su sistema. El
>uso, reproducción, distribución o publicación de este mensaje por
>destinatarios no intencionados no está autorizado y puede ser ilegal.
>The preceding e-mail message (including any attachments) contains
>information that may be confidential, or constitute non-public
>information. It is intended to be conveyed only to the designated
>recipient(s). If you are not an intended recipient of this message, please
>notify the sender by replying to this message and then delete it from your
>system. Use, dissemination, distribution, or reproduction of this message
>by unintended recipients is not authorized and may be unlawful.
>---------------------------------------------------------------------
>OTRS mailing list: itsm - Webpage: http://otrs.org/
>Archive: http://lists.otrs.org/pipermail/itsm
>To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
>
>NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
>http://www.otrs.com/en/support/enterprise-subscription/
--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.
---------------------------------------------------------------------
OTRS mailing list: itsm - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/itsm
To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/
