After trying to install Jalview and Java and reinstall several times Friday, I finally gave up. When I got in this morning, I checked my Java installation (8+), it looked fine, and I tried again to install Jalview. It worked fine this time. I can't explain it other than my computer needed to rest over the weekend. ??
Anyway all is working now. Thanks, Sha On Mon, Nov 5, 2018 at 9:16 AM James Procter (Staff) <[email protected]> wrote: > Hi Sha, I just saw this appear in our moderator list, since your email > included images which were too big to post to jalview-discuss. > > Just to summarise: > > You're on windows 10. You had an issue with java, and after > uninstalling/re-installing, Jalview didn't work. Uninstall/re-install lead > to a stacktrace in the flexera installer. It would be good to see that > stack trace, in full (you should be able to copy/paste it out of the > exception dialog box into notepad/etc). > > Firstly - which version of Java did you (re) install ? > > The remaining errors ('Error opening registry key 'Software\JavaSoft\Java > Runtime Environment', 'Error: could not find java.dll', and 'Error: could > not find Java SE Runtime Environment') all look like they are due to > Jalview's installer thinking there is a version of Java on the machine > already, and trying to use that. You mentioned that you have java enabled > in your browser - does that mean you can go to java.com and it reports > that you do have java available ? If so then you didn't really ininstall > Java properly. Either way it looks like something is up with your machine's > registry re Java installation keys. > > I've forward this to Ben Soares - our specialist on installing/running > Jalview on windows. Hopefully he'll be able to help you out - perhaps by > working out how to force the InstallAnywhere Jalview installer to use its > build in version of Java.. > > Over to you, Ben.. > > Jim. > > > > On 03/11/2018 00:44, Sha Coleman wrote: > > First I used to have JalView and it worked fine, but then I had to > uninstall and reinstall my Java. Then JalView quit working and I > uninstalled it and tried to re- install it. This is the error I was > getting. ( I have Windows 10 on a Lenova computer and use chrome or firefox) > [image: image.png] > > > Then I decided to uninstall my Java and just reinstall Jalview that > includes Java in the one step process, but the following are the errors I > got with that. I have Java enabled in my browser. > [image: image.png] > [image: image.png] > [image: image.png] > -- > > > -- > ------------------------------------------------------------------- > Dr JB Procter, Jalview Coordinator, The Barton Group > Division of Computational Biology, School of Life Sciences > University of Dundee, Dundee DD1 5EH, UK. > +44 1382 388734 | www.jalview.org | www.compbio.dundee.ac.uk > > > The University of Dundee is a registered Scottish Charity, No: SC015096 > --
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