Hi everyone, I'm running an application that sends out email notifications to customers. It is supposed to be a one-way communication channel but there are lways inevitable bounces and replies from users. We also get our fair share of out-of-office messages. Our emails are constructed in such a way that the Reply-To: and From: headers contain distinct email-addresses in our domain. This enables us to determine which email we have sent has caused the reply or bounce.
I've seen a number of out-of-office messages that have been sent to the address that was set in the From: header. Is this the way an automated reply is supposed to be handled? Reading RFC2822 does not really clarify this: "When the "Reply-To:" field is present, it indicates the mailbox(es) to which the author of the message suggests that replies be sent. In the absence of the "Reply-To:" field, replies SHOULD by default be sent to the mailbox(es) specified in the "From:" field unless otherwise specified by the person composing the reply." I would interpret this as: "use the Reply-To: to reply to if present, otherwise use the From:". Is my interpretation incorrect? -- Jeroen -- To unsubscribe, e-mail: <mailto:[EMAIL PROTECTED]> For additional commands, e-mail: <mailto:[EMAIL PROTECTED]>
