Hi Sue, Another thing you can do is download the latest version, which is a newer version than what's on the CD, & run it from your computer to install J2018. The direct download links are below.
An update, J2018.1710.42, has been released to fix the most recent Outlook problem, a note about it is below the download links. 32 Bit: http://jaws2018.vfo.digital/171042CV129T/J2018.1710.42enu-x86.exe 64 Bit: http://jaws2018.vfo.digital/171042CV129T/J2018.1710.42enu-x64.exe Note for Updated Build The build of JAWS 2018 now posted for download, is newer than the one found on the shipping DVD for October 2017. This was necessary to add a fix for Outlook 365 customers who were not hearing auto-complete information when typing email addresses. Anyone who has previously installed JAWS 2018, and is experiencing the issue with auto-complete in Outlook from Office 365, should download the current build and install over top of the earlier build. This fix will be included in the first automatic update for JAWS 2018, scheduled to release in early December. Take care. Mike. Dodgers, try again next year! Sent from my iBarstool. Arguing with a woman is like reading a software license agreement. In the end you have to ignore everything, & click I agree. ----- Original Message ----- From: Eric Damery To: jaws-users-list@jaws-users.com Sent: Friday, November 17, 2017 6:07 AM Subject: Re: [JAWS-Users] can not upgrade to jaws 2018 what to do? Hi Sue, This message should have no impact on the installation. Below is the Notice that we published on this issue, which occurs on some peoples computers. Regards, Eric Damery Technical Support - Detail ________________________________________ Short Description JAWS 2018 Setup error: Cannot find 'LocaleCommon.dll'. Problem Some computers may display a dialog message titled "Themida" while running the JAWS 2018 setup package. The message states : "Cannot find 'LocaleCommon.dll'. Please, reinstall the application." This message typically occurs at the beginning and/or the end of the install, repair, or uninstall process of JAWS 2018. We believe this issue is the result of miscellaneous files left over from previous installations, and does not cause any harm. Solution Select OK each time the message occurs in order to continue. There has been no evidence that it blocks or negatively impacts the execution of the Setup Package. TSN: 97174 Date Posted: 10/23/2017 Applies to: JAW -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Sue J. Ward Sent: Thursday, November 16, 2017 10:30 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] can not upgrade to jaws 2018 what to do? Hello I got my CD in the mail and put it in the computer and go through the jaws set up and for some reason it comes up with can not find common local.dll please reinstall the program. I do already have jaws 18 on my system so does this mean I have to uninstall all of the jaws stuff including jaws itself and start from scratch going from jaws 18 to 2018? I never had anything like this since am coming from a window eyes user. Any help would be excellent. Thank you. ____________________________________________________________ I Felt Like A Snake That Had Swallowed A Watermelon Activated You http://thirdpartyoffers.juno.com/TGL3131/5a0e57c64e64657c53cd2st04vuc For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
