I have to make a call today to a lady that says MSN keeps coming up on her 
screen with banners scrolling across for no reason at all and she wants me to 
figure it out. 

This is somebody who is quite a problem to work with to say the least so if 
anybody could give me any thoughts on the matter before hand I would appreciate 
it. My thinking it is something to do with her privacy settings, but this is 
only a guess since I have never encountered this problem. The fact is 
diagnosing some of the things that happen to her system can be a brain buster. 

She said she can close it out but it returns and it is supposedly not her 
screen saver. 
David Ferrin
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