Take a look at her notification settings.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

----- Original Message ----- 
From: "David Ferrin" <ow...@jaws-users.com>
To: <jaws-users-list@jaws-users.com>
Sent: Wednesday, February 07, 2018 6:53 AM
Subject: [JAWS-Users] banners popping up on windows 10


I have to make a call today to a lady that says MSN keeps coming up on her 
screen with banners scrolling across for no reason at all and she wants me 
to figure it out.

This is somebody who is quite a problem to work with to say the least so if 
anybody could give me any thoughts on the matter before hand I would 
appreciate it. My thinking it is something to do with her privacy settings, 
but this is only a guess since I have never encountered this problem. The 
fact is diagnosing some of the things that happen to her system can be a 
brain buster.

She said she can close it out but it returns and it is supposedly not her 
screen saver.
David Ferrin
You don't have to be crazy to run a list like this, but it does help.
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