I guess the good news is that, if it's MSN, it's not the type of ad-ware that will be stubborn about not letting itself be removed.
I wasn't even aware that MSN was still a thing. The utilities from Sysinternals can be really good for dealing with unwanted processes. In addition to Process Explorer, a faster and more robust alternative to Task manager (faster with JAWS, at the very least), there's Autoruns, which lets you examine every kind of startup item and remove it if necessary. https://docs.microsoft.com/en-us/sysinternals/downloads/sysinternals-suite -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scorpio Sent: February 7, 2018 10:43 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] banners popping up on windows 10 David, I would probably start by checking what's set to start when Windows boots up, start with the processes first, but above all, check the manager to see what processes are running to see if it can be shut off. Odds are, she's possibly said yes to something, or clicked on something she wasn't supposed to, and now she's got banners popping out of the woodwork. Smiles. Scorpio -----Original Message----- From: David Ferrin Sent: Wednesday, February 7, 2018 6:53 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] banners popping up on windows 10 I have to make a call today to a lady that says MSN keeps coming up on her screen with banners scrolling across for no reason at all and she wants me to figure it out. This is somebody who is quite a problem to work with to say the least so if anybody could give me any thoughts on the matter before hand I would appreciate it. My thinking it is something to do with her privacy settings, but this is only a guess since I have never encountered this problem. The fact is diagnosing some of the things that happen to her system can be a brain buster. She said she can close it out but it returns and it is supposedly not her screen saver. David Ferrin You don't have to be crazy to run a list like this, but it does help. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/