I don't know if it's related, but I'm now routinely having trouble installing Windows updates on my Win7 machine.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike Mote Sent: Tuesday, February 27, 2018 1:03 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem installing JAWS 18 on a Windows 7 machine. I did call them, and we have no resolution just yet. They are saying the issue is due to Windows updates not being installed. I'm investigating this now, but wanted to reach out to the list to see if anyone had other ideas. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Adrian Spratt Sent: Tuesday, February 27, 2018 12:54 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem installing JAWS 18 on a Windows 7 machine. Mike, I take it you mean you're trying to install this JAWS file. If you're able to call VFO tech support, I'm guessing it would be your best bet. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike Mote Sent: Tuesday, February 27, 2018 12:03 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Problem installing JAWS 18 on a Windows 7 machine. Good afternoon all! I am writing because I am encountering an odd issue when trying to load JAWS 18 onto a Windows 7 operating system. When I click on the J18.0.4534 executeable, it begins the process. At the 46 percent mark, an error message appears saying the following JAWS Set-up package error, The JAWS set-up package could not install the required component RunTimeJAWS. The process will now exit. I'm looking for help with this issue. Any ideas would be helpful. Many thanks! Mike Mote Manager of Accessibility and Workforce Development, Human Resources IFB Solutions Our Vision is Working - see more at <http://www.ifbsolutions.org/> www.ifbsolutions.org Email <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org Work Phone (336) 245-5650 Mobile Phone (336) 793-6006 Shipping: 7730 North Point Dr Winston-Salem, NC 27106 *Large font facilitates reading for people with low vision For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
