Hi Miriam, Check your speaker connection to the computer as well as any connections between the speakers. Sometimes partially pulling the connector from the jack on the computer then pushing it back in firmly will correct the problem.
HTH, Rick Justice "Tomorrow's another day, another way! and if tomorrow never comes, problem solved!" ----- Original Message ----- From: "Miriam Vieni" <miriamvi...@optonline.net> To: <jaws-users-list@jaws-users.com> Sent: Thursday, April 26, 2018 5:23 PM Subject: Re: [JAWS-Users] Outlook 2016 I know what the actual list address is. I have it stored in a word document and I have to go to that document and copy it and then paste it into the to field of the email that I want to send to the list. I would like to get it into the contacts. However, when I used your directions, they gave me the contact for the person who originally sent the email to the list, so I need a way to get the email address of the list into the contacts. Of course, that doesn't ensure that auto complete will work. It works for some contacts, but not for others. The email sounds seem louder now, but the right hand speaker doesn't work, even after I restarted the computer. Miriam Miriam -----Original Message----- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of David Whitehead Sent: Thursday, April 26, 2018 2:39 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2016 hello a few things hear; first regarding your sound, did you do the easiest thing first? restart computer? sometimes this is the easiest fix. second, regarding the email notification, this is an issue some folks have with outlook 2013,2016, you could create a sound rule, which would work, as for your third question, have you checked at the bottom of the message to see what the actual email address is? some list post the information at the bottom of the messages. Statistics are like a bikini. What they reveal is suggestive, but what they conceal is vital. -----Original Message----- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Thursday, April 26, 2018 12:54 PM To: jaws users list <jaws-users-list@jaws-users.com> Subject: [JAWS-Users] Outlook 2016 My first question: The sound to alert one that a new email has arrived is checked, according to my sighted daughter. But it has apparently gotten much softer. I know I'm losing my hearing. However, I don't think I've lost a huge amount within the past few days. How do I get the volume up? Second: A few minutes ago, I lost the volume in my right hand speaker. Is there a way to turn it on? Third Question: If an email is sent from an email list which is set up so that when one responds, the response goes to the original sender of the email and not to the entire list, how can I add the list email address to contacts? Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/