I've always read those two lines with alt 1 for the from field and alt 3 for the to field, and that still works. But when I go to the top of the message with control home, which I do regularly because that's the only way I've been able to get to the top for years in Outlook, Jaws sometimes reads the from line, rather than the top line of the message, ever since this new update. And I have to close every email in order to respond to it with control R. I emailed VFO about responding to emails and they has two complicated work arounds for me. It's simpler to just close the email and then respond. However, one of their emails had questions for me to answer. If I pressed control R and went down to their original email and answered the questions, that worked fine. And then I could go back up to the top of the email and write something with no problem. I know this is complicated. It's really hard to describe. I'm just sorry I did the update.
Miriam -----Original Message----- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of HICKS, Steven (ROYAL CORNWALL HOSPITALS NHS TRUST) Sent: Friday, July 20, 2018 12:50 AM To: 'JAWS-Users-List@JAWS-Users.COM' <JAWS-Users-List@JAWS-Users.COM> Subject: [JAWS-Users] Outlook 2016 Hi friends, Using the latest JAWS 2018 and Microsoft Outlook 2016. If I open an email, I don't seem to be able to change in to JAWS cursor and read the top of the message heading where the to and cc fields are which is how I would normally check this. Has anyone had any similar issues? The only way I can read the to and cc fields is to shift+tab back to them and it is sometimes useful to use the JAWS cursor to read the top part of the screen. **************************************************************************** **************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in relation to its contents. To do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services. For more information and to find out how you can switch, https://portal.nhs.net/help/joiningnhsmail For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
