Judy, actually you do need the current release of JAWS to work with the current 
version of Firefox, and I'm pretty sure Chrome works much better with the 
current release of JAWS.

-----Original Message-----
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Judy
Sent: Sunday, May 20, 2018 1:23 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Steve, they were two sites one called Seeking Health.com and the other 
amymyersmd.com. I am trying to buy supplements from them. I tried IE, Firefox 
and Chrome and none worked. It is possible to call these places and order over 
the phone which is what I'll have to do tomorrow, but it is just wrong that I 
can't do it online. I have an older Jaws, but from what people have written, 
that's not the problem. I do have NVDA downloaded and honestly didn't think to 
try it. But for me it is just too aggrevating to have to go through all these 
various browsers, screen readers, etc to accomplish a simple task of putting 
something in a cart. Thanks. Judy & Libby

 

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Steve
Sent: Sunday, May 20, 2018 1:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] unable to add to cart

Which site were you trying to purchase from, and which browser versions did you 
try?

I know Google Chrome worked for me on some sites whee IE didn't, but I couldn't 
get Google Chrome to work with versions of Jaws earlier than 17.

Second question, as an assistive tech trainer, I often advise my clients to 
have at least a demo of other screen-readers in their back pockets, as there

are instances when one will not work while another will.

Steve
Lansing, MI
----- Original Message -----
From: "Judy" <bunchkinb...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, May 19, 2018 10:30 PM
Subject: [JAWS-Users] unable to add to cart


> Just a comment about the fact that I just went to two different websites 
> to
> purchase items and in both of them I was unable to add the item to my 
> cart.
> I am so sick of this. I can look it up and find it, but then can't get
> anything to work to add to the cart. I tried three browsers and none of 
> them
> worked. I know my jaws is old, jaws 14, but honestly shouldn't something
> work? Any ideas are appreciated. I know homicide is out! Judy & Libby
>
>
>
>
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
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