Steve, a great tip. I hope I remember it when I next encounter something like this. Thanks.
-----Original Message----- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Steve Sent: Monday, May 21, 2018 4:18 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] unable to add to cart Ok, I didn't try the first site, but the AmyMyersMd.com site, I did. Initially, I could not get it to add items to the cart with either IE11 on Google Chrome version 66 on my PC. But, I did discover a workaround with Chrome (I didn't try it with IE11): When you search for an item and bring up the descripption, there is a combobox to select the quantity. I think the default is one, just make sure it is some whole number and not zero. Now, the workaround: I used the Jaws OCR feature to read the Window. As I read down through the text (I have it set to the default where the things it recognizes are at a slightly lower pitch); when I got to the AddToCart button, I left-clicked it with the slash key on the numpad. It added the item to the cart and gave me a checkout button. HTH, Steve Lansing, MI ----- Original Message ----- From: "Judy" <bunchkinb...@sbcglobal.net> To: <jaws-users-list@jaws-users.com> Sent: Sunday, May 20, 2018 1:23 PM Subject: Re: [JAWS-Users] unable to add to cart > Steve, they were two sites one called Seeking Health.com and the other > amymyersmd.com. I am trying to buy supplements from them. I tried IE, > Firefox and Chrome and none worked. It is possible to call these places > and > order over the phone which is what I'll have to do tomorrow, but it is > just > wrong that I can't do it online. I have an older Jaws, but from what > people > have written, that's not the problem. I do have NVDA downloaded and > honestly > didn't think to try it. But for me it is just too aggrevating to have to > go > through all these various browsers, screen readers, etc to accomplish a > simple task of putting something in a cart. Thanks. Judy & Libby > > > > -----Original Message----- > From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On > Behalf Of Steve > Sent: Sunday, May 20, 2018 1:12 PM > To: jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] unable to add to cart > > Which site were you trying to purchase from, and which browser versions > did > you try? > > I know Google Chrome worked for me on some sites whee IE didn't, but I > couldn't get Google Chrome to work with versions of Jaws earlier than 17. > > Second question, as an assistive tech trainer, I often advise my clients > to > have at least a demo of other screen-readers in their back pockets, as > there > > are instances when one will not work while another will. > > Steve > Lansing, MI > ----- Original Message ----- > From: "Judy" <bunchkinb...@sbcglobal.net> > To: <jaws-users-list@jaws-users.com> > Sent: Saturday, May 19, 2018 10:30 PM > Subject: [JAWS-Users] unable to add to cart > > >> Just a comment about the fact that I just went to two different websites >> to >> purchase items and in both of them I was unable to add the item to my >> cart. >> I am so sick of this. I can look it up and find it, but then can't get >> anything to work to add to the cart. I tried three browsers and none of >> them >> worked. I know my jaws is old, jaws 14, but honestly shouldn't something >> work? Any ideas are appreciated. I know homicide is out! Judy & Libby >> >> >> >> >> >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/