On the machines I uninstalled Avast from, it was necessary to tab one or two times, without speech, before uninstallation proceeds. The reason is a dialogue box comes up, but JAWS can't access it. It is to do with the self defence module. You need to do this quick or else the dialogue assumes you don't want to turn it off and thus uninstallation fails.

Chris Hallsworth
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On 26/01/2010 01:15, Rick Harmon wrote:
No sometimes it will not go quietly or without sighted assistance.  Not sure
why either some machines it can be uninstalled fairly easily and others not.

Rick

----- Original Message -----
From: "David Ferrin"<d...@jaws-users.com>
To:<jaws-users-list@jaws-users.com>
Sent: Monday, January 25, 2010 4:33 PM
Subject: Re: [JAWS-Users] New Avast Free 5.0 not accessible with Jaws.


I haven't tried as of yet but that is my understanding as well that it won't
go quietly.
David Ferrin
www.jaws-users.com
Life is what happens after you have already made other plans.
----- Original Message -----
From: "Rick Harmon"<rickhar...@sbcglobal.net>
To:<jaws-users-list@jaws-users.com>
Sent: Monday, January 25, 2010 3:57 PM
Subject: Re: [JAWS-Users] New Avast Free 5.0 not accessible with Jaws.


I've managed to uninstall it here on several machines as well.  But did have
a few that fought to the very end lol.

Rick

----- Original Message -----
From: "Rick Justice"<ricjust...@jaws-users.com>
To:<jaws-users-list@jaws-users.com>
Sent: Monday, January 25, 2010 1:10 PM
Subject: Re: [JAWS-Users] New Avast Free 5.0 not accessible with Jaws.


I will have to disagree.
I have successfully un-installed Avast on several machines without the
removal tool.
Generally speaking, the trick to un-installing any program,
is to make sure the program is not running before attempting the un-install.
The ease of doing this may not be apparent if the software is running as a
service.
HTH,
Rick Justice
----- Original Message -----
From: "Sean Paul"<newsandtraf...@hotmail>
To:<jaws-users-list@jaws-users.com>
Sent: Monday, January 25, 2010 10:36 AM
Subject: Re: [JAWS-Users] New Avast Free 5.0 not accessible with Jaws.


Folks, the only way to successfully uninstall avast is by using their
removal tool. You will be told there was an error when uninstalling avast
when You attempt to do so threw the control panel. And it will still be
listed in Your list of programs as well as in the system tray. Also if You
attempt to delete the alwil Software folder it will tell You that access was
denied. You will have no choice but to use their removal tool. Which You can
find from their website at avast.com. Once again You must run this removal
tool in safe mode which renders jaws useless. So, You, will need sighted
assistance to complete this process. I have attempted to do all the steps
which Brian listed and was successful at doing them all. However avast still
remains when You attempt to uninstall it the normal way that You would
uninstall a program.
----- Original Message -----
From: "Sean Paul"<newsandtraf...@hotmail>
To:<jaws-users-list@jaws-users.com>
Sent: Monday, January 25, 2010 08:42
Subject: Re: [JAWS-Users] New Avast Free 5.0 not accessible with Jaws.


Stanley:
First off, thanks for the information on avast's version 5 accessibility.
Second, You're correct in that You will have to use the uninstall tool in
safe mood which makes jaws unusable. You will need sighted assistance to
complete this project.
----- Original Message -----
From: "Stanley Smith"<ssm...@mastnet.net>
To:<jaws-users-list@jaws-users.com>
Sent: Monday, January 25, 2010 08:37
Subject: [JAWS-Users] New Avast Free 5.0 not accessible with Jaws.


Hi list.  I tried the new Avast 5.0 free version out on my PC this
morning,
found it inaccessible with Jaws because alwil Software has changed the
interface into a graphical interface, so I restored my computer using my
backup I created with Image for Windowswhich already had Avast 4 Home
Edition.  Now, what I would like to do is uninstall Avast 4 Home Edition
and
use Microsoft Security Essentials instead.  I have tried to uninstall
Avast
in the past, but it didn't completely uninstall and was still in the
system
tray when I rebooted.  Right now I'm still using Avast 4 Home Edition and
Windows XP Professional SP3.  I'm using Jaws 9.0, the latest build.  I
have
downloaded alwil Software's uninstall utility, but I'm told I will need
to
use it in Safe Mode.  Any help will be appreciated.  Thanks a lot.
Stanley


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