Dells are quite reliable. The problem with laptops is they aren't as rugged, and yes, there could have been a lemon. But, Dell has consistently ranked above-average and their customer service used to be first-rate. A few years ago, my wife broke the snap on her laptop screen, they had a tech out the next day to replace it.

----- Original Message ----- From: "sister Heather Albright" <kd5...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, March 28, 2010 5:41 PM
Subject: Re: [JAWS-Users] laptops and OS


Yes, most laptops have office 2007 on a windows seven platform. However, you can still get XP professional if you choose. However, I think you have to order those online or go to a store who builds computers in to get an xp package. I personally would stay away from Dell laptops. Speaking from experience, my school had to replace my hardrive 3 times in a year. My friend had his replaced so many times that they just gave him a new dell for free! Heather
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