Garry, I solved my problem by using narrator to help me after I uninstalled jaws, and I was then able to install the latest update of Jaws. Jim

--------------------------------------------------
From: "Gary Patterson" <gpatterson...@mchsi.com>
Sent: Tuesday, April 27, 2010 5:58 PM
To: <jaws-users-list@jaws-users.com>
Subject: Re: [JAWS-Users] i need to download the latest update to jaws again,and I can't.

Jim: Perhaps you might want to have someone to look at your taskbar or
equivalent in Windows 7 because I have known instances of multiple JAWS
tasks running simultaneously without any recognition by JAWS itself..


Gary Pattersohn
skype id gary.patterson5


-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jim Rawls
Sent: Saturday, April 24, 2010 11:19 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] i need to download the latest update to jaws again,and
I can't.

Hi all,
the other day, there was a mager issue with Verizon, and it happened just
after I installed jaws 11.1430so, I thought it was because of the jaws
update, 11.1430, but it wasn't.  well, in resolving the Verizon issue, I
realized that I didn't have to uninstall the latest jaws update. So, I tried
to reinstall it again. But, jaws keeps saying that the product is still
running on my computer. it isn't. I have jaws 11.1.34 on here but not the
latest update. Is there any way I can get FS to download the latest update
to my computer again?
It was my error to uninstall it, I realize that, but I'd like to reinstall
it again. I am running windows 7, 64 bit machine and jaws 11.1.34 on it. Jim
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