Hi Jim, how about downloading the latest version of JAWS from the web site. Then, if possible, uninstall the version of JAWS that seems to be hanging around. You then, regardless of whether the uninstall works or not, install the latest version of JAWS which you downloaded. Perhaps your key count has reached the limit, 3 I believe.
HTH Gary Pattersohn skype id gary.patterson5 -----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jim Rawls Sent: Saturday, April 24, 2010 11:19 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] i need to download the latest update to jaws again,and I can't. Hi all, the other day, there was a mager issue with Verizon, and it happened just after I installed jaws 11.1430so, I thought it was because of the jaws update, 11.1430, but it wasn't. well, in resolving the Verizon issue, I realized that I didn't have to uninstall the latest jaws update. So, I tried to reinstall it again. But, jaws keeps saying that the product is still running on my computer. it isn't. I have jaws 11.1.34 on here but not the latest update. Is there any way I can get FS to download the latest update to my computer again? It was my error to uninstall it, I realize that, but I'd like to reinstall it again. I am running windows 7, 64 bit machine and jaws 11.1.34 on it. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ ======= Email scanned by PC Tools - No viruses or spyware found. (Email Guard: 7.0.0.18, Virus/Spyware Database: 6.14850) http://www.pctools.com/ ======= ======= Email scanned by PC Tools - No viruses or spyware found. (Email Guard: 7.0.0.18, Virus/Spyware Database: 6.14860) http://www.pctools.com/ ======= For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/