Hi Gerald, there is a label on the page below the dash dash dash separator. I'm not sure why Jaws can't find the graphic - it may have something to do with exaclty how the html has been written. Anyway, if you print the page, the printed page should contain both the instructions and the label below it.
David. original message: Greetihngs. I need to print a UPS return label in order to return an unwanted shipment to Overstock.com using the UPS tracking number they supplied me. But when I visit the web page from which I am supposed to print the return label, I can't find any sign of it. The page contains instructions for printing the label and returning the shipment, but no sign of the label itself. I was told by an Overstock .com customer service agent that the lable contains a bar code and Overstoc's return address as well as some other information, but even using the JAWS cursor, I can't find anything on this page, not even an unlabeled image or graphic that would suggest the presence of a return lable, which the agent insists is right there on the page. Is this one of those web pages that is simply inaccessible to JAWS? Even so, shouldn't there be some kind of graphic or image to suggest the presence of the return label? Below is the link to the web page in question. Any feedback on how to locate and print this seemingly invisible return label would be appreciated. https://www.ups.com/u.a/L.class?7EAW06999096RYs%2BAW9Cy9s%3DOSI Gerald For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
