The graphic has no information for use with a screen reader ascociated
with it.
Just for fun it is also imbedded in a table.
Fortunately the whole page is designed for printing.
Just hit Control + P and print the page. It will include your label.
On 12/10/2010 14:05, Gerald Levy wrote:
Thanks. Maybe the presence of the bar code affects the way JAWS reads
the page.
Gerald
----- Original Message ----- From: "David Bailes"
<david_bai...@yahoo.co.uk>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, October 12, 2010 8:41 AM
Subject: Re: [JAWS-Users] Inaccessible Web Page Content
Hi Gerald,
there is a label on the page below the dash dash dash separator. I'm
not sure
why Jaws can't find the graphic - it may have something to do with
exaclty how
the html has been written. Anyway, if you print the page, the printed
page
should contain both the instructions and the label below it.
David.
original message:
Greetihngs. I need to print a UPS return label in order to return an
unwanted
shipment to Overstock.com using the UPS tracking number they supplied
me. But
when I visit the web page from which I am supposed to print the return
label, I
can't find any sign of it. The page contains instructions for printing
the
label and returning the shipment, but no sign of the label itself. I
was told
by an Overstock .com customer service agent that the lable contains a
bar code
and Overstoc's return address as well as some other information, but
even using
the JAWS cursor, I can't find anything on this page, not even an
unlabeled
image or graphic that would suggest the presence of a return lable,
which the
agent insists is right there on the page. Is this one of those web
pages that
is simply inaccessible to JAWS? Even so, shouldn't there be some kind of
graphic or image to suggest the presence of the return label? Below is
the
link to the web page in question. Any feedback on how to locate and
print this
seemingly invisible return label would be appreciated.
https://www.ups.com/u.a/L.class?7EAW06999096RYs%2BAW9Cy9s%3DOSI
Gerald
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