Okay. Then the problem must be a localized one. Thanks for the update.
JOHN AND LINDA JUSTICE WITH GUIDE DOGS JAKE AND ZACHARY PERSONAL E-MAIL: john_just...@verizon.net -----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Øyvind Lode - Forums Sent: Saturday, May 07, 2011 5:21 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] WARNING, 64 BIT USERS, NEWEST JAWS DOWNLOAD STILL A PROBLEM Hi: I applied the new JAWS patch without any problems on my Windows 7 64-bit system. JAWS popped up telling me that there is a new version available and I downloaded and installed it. JAWS did it's thing and then told me that the patch were successfully installed and that a restart was required. I hit enter on OK to restart my machine and it booted up and everything is running smoothly. -----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of John Justice Sent: 7. mai 2011 22:36 To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] WARNING, 64 BIT USERS, NEWEST JAWS DOWNLOAD STILL A PROBLEM Hi everyone, I tried everything before finally deciding to post this note so that other people with 64 bit systems won't get into the same mess I did. Apparently, for 32 bit users, the latest patch works just fine. But it doesn't for 64 bit people, or at least it didn't for me. Please see details below. 1. Tried automated download and received a message: "DOWNLOAD ERROR. Cannot install the Jaws Patch. Recommend perform a repair and try again. Okay." 2. Went to the site and downloaded an entire new Jaws 12. Received the same message. 3. Uninstalled Jaws and re-installed from my original disk. Did not receive a warning but the system wouldn't work at all. Couldn't open e-mail messages. Couldn't read documents. All cursors locked in position and not moveable. 4. THE FINAL SOLUTION! Got this idea from David Ferrin. Performed a System Restore and took the time back a couple of days before the problem event. Jaws went back to normal operation but started pestering me every time about downloading the latest updates. Finally, checked the box indicating I don't want to be notified of any updates. 5. Reported the problem in detail to Freedom Scientific in an e-mail message. I received the automated confirmation so I know that the message was received. CONCLUSION: It appears that Freedom fixed the issues with the 32 bit version but there is still a problem with the 64 bit patch. JOHN AND LINDA JUSTICE WITH GUIDE DOGS JAKE AND ZACHARY PERSONAL E-MAIL: john_just...@verizon.net For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
