Okay but how do you do that when jaws is your only screen reader? Maybe I should look for NVDA or something like that, load it and then use it to re-install Jaws. I already have the full version in my Downloads file. Thanks for the info.
JOHN AND LINDA JUSTICE WITH GUIDE DOGS JAKE AND ZACHARY PERSONAL E-MAIL: john_just...@verizon.net -----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of mark Sent: Saturday, May 07, 2011 5:49 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] WARNING, 64 BIT USERS,NEWEST JAWS DOWNLOAD STILL A PROBLEM Hi My personal experience is that if one is using the beta version of JAWS 12, it will not update to the latest version successfully. One needs to remove jaws from their system and install the latest version. Then it works like a charm. God bless, Mark God Loves you! You can visit my website at: http://christiantraditions.info Please visit my Prayer page at: http://christiantraditions.info/mailman/listinfo/prayerlist_christiantraditi ons.info -----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Russ Hubley Sent: Saturday, May 07, 2011 2:43 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] WARNING, 64 BIT USERS, NEWEST JAWS DOWNLOAD STILL A PROBLEM John, sorry you are having such a problem. I successfully downloaded the 64 bit for my Windows 7 64 bit laptop. It installed perfectly. I have found times when Jaws is giving me more information than past versions, but other than that, things seem to be working perfectly. Russ ----- Original Message ----- From: "John Justice" <john_just...@verizon.net> To: <jaws-users-list@jaws-users.com> Sent: Saturday, May 07, 2011 1:35 PM Subject: [JAWS-Users] WARNING, 64 BIT USERS,NEWEST JAWS DOWNLOAD STILL A PROBLEM > Hi everyone, > I tried everything before finally deciding to post this note so that > other people with 64 bit systems won't get into the same mess I did. > Apparently, for 32 bit users, the latest patch works just fine. But > it doesn't for 64 bit people, or at least it didn't for me. Please > see details below. > > 1. Tried automated download and received a message: > "DOWNLOAD ERROR. Cannot install the Jaws Patch. Recommend perform a > repair and try again. Okay." > > 2. Went to the site and downloaded an entire new Jaws 12. Received > the same message. > > 3. Uninstalled Jaws and re-installed from my original disk. Did not > receive a warning but the system wouldn't work at all. > Couldn't open e-mail messages. > Couldn't read documents. All cursors locked in position and not moveable. > > 4. THE FINAL SOLUTION! Got this idea from David Ferrin. Performed a > System Restore and took the time back a couple of days before the > problem event. > Jaws went back to normal operation but started pestering me every time > about downloading the latest updates. Finally, checked the box > indicating I don't want to be notified of any updates. > > 5. Reported the problem in detail to Freedom Scientific in an e-mail > message. > I received the automated confirmation so I know that the message was > received. > > CONCLUSION: It appears that Freedom fixed the issues with the 32 bit > version but there is still a problem with the 64 bit patch. > > > JOHN AND LINDA JUSTICE > WITH GUIDE DOGS JAKE AND ZACHARY > PERSONAL E-MAIL: john_just...@verizon.net > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/