I guess, but if you're not running Win XP you don't have to worry about the Video Intercept message--Win7/visat apparently don't use that feature anymore.
But yes, that would be worth trying. On Jun 21, 2011, at 2:42 PM, Michael Hansen wrote: > So the way to fix this is to uninstall the video drivers and reinstall > them, then run the Video Intercept? > > Thanks. > > On 6/21/11, Paul Shallbetter <panglo...@charter.net> wrote: >> I am experiencing the same problem. I discovered the root cause when I >> attempted to run the Video Intercept setup program and it failed. >> >> It turns out that I need to reload all the video drivers before I can >> reinstall the video intercept. >> >> The problem is maddening. >> >> Paul >> --- >> ----- Original Message ----- >> From: "Jorge Paez" <computertechjorgep...@gmail.com> >> To: <jaws-users-list@jaws-users.com> >> Sent: Tuesday, June 21, 2011 1:05 PM >> Subject: Re: [JAWS-Users] JAWS 12 Video/Control Backspace Problem,Sony VAIO >> Laptop >> >> >> That's interesting. >> I also have Intel ® HD audio/video/graphic drivers and never had an issue. >> >> Are you sure its not something with the video intercept manager? >> >> >> On Jun 21, 2011, at 1:24 PM, Michael Hansen wrote: >> >>> Hello everyone, >>> >>> I am using JAWS 12.0.1161 on a Sony Vaio VPCS131 laptop running >>> Windows 7 64-bit. When I press control backspace to delete a word, I >>> get no feedback from JAWS. >>> This has been an ongoing problem since I got the laptop in January. I >>> decided to call FS today to see if they could help, and was informed >>> that the problem was likely due to the integrated graphics hardware on >>> my computer. I have an Intel HD Graphics card, and the latest drivers >>> are installed. I have tried disabling the Intel HD Graphics driver >>> and doing a repair on JAWS, and the problem still exists. I also have >>> NVIDIA graphics software on my computer, but uninstalling that did no >>> good. >>> >>> Does anyone have any suggestions as to what I might do to fix this >>> problem, or am I esencially out of luck? >>> >>> Thanks, >>> Michael >>> >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
