Yes it really doesn't important but if you get this message, there is a
problem with the FS new display driver that shows up in the device manager
that they are using instead of the video intersept with Vista/7.

-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jorge Paez
Sent: Tuesday, June 21, 2011 11:02 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS 12 Video/Control Backspace Problem, Sony VAIO
Laptop

I thought you just said that Video Intercept unavailable didn't matter in
Vista/7 because they didn't use that.


On Jun 21, 2011, at 2:49 PM, Adi Kushnir wrote:

> If you have that message, uninstall JAWS with shared components and 
> re-install it again Eaven with 7 and Vista and XP.
> 
> -----Original Message-----
> From: jaws-users-list-boun...@jaws-users.com
> [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jorge 
> Paez
> Sent: Tuesday, June 21, 2011 9:47 PM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] JAWS 12 Video/Control Backspace Problem, 
> Sony VAIO Laptop
> 
> I guess,
> but if you're not running Win XP you don't have to worry about the 
> Video Intercept message--Win7/visat apparently don't use that feature
anymore.
> 
> But yes,
> that would be worth trying.
> 
> 
> On Jun 21, 2011, at 2:42 PM, Michael Hansen wrote:
> 
>> So the way to fix this is to uninstall the video drivers and 
>> reinstall them, then run the Video Intercept?
>> 
>> Thanks.
>> 
>> On 6/21/11, Paul Shallbetter <panglo...@charter.net> wrote:
>>> I am experiencing the same problem.  I discovered the root cause 
>>> when I attempted to run the Video Intercept setup program and it failed.
>>> 
>>> It turns out that I need to reload all the video drivers before I 
>>> can reinstall the video intercept.
>>> 
>>> The problem is maddening.
>>> 
>>> Paul
>>> ---
>>> ----- Original Message -----
>>> From: "Jorge Paez" <computertechjorgep...@gmail.com>
>>> To: <jaws-users-list@jaws-users.com>
>>> Sent: Tuesday, June 21, 2011 1:05 PM
>>> Subject: Re: [JAWS-Users] JAWS 12 Video/Control Backspace 
>>> Problem,Sony VAIO Laptop
>>> 
>>> 
>>> That's interesting.
>>> I also have Intel R HD audio/video/graphic drivers and never had an
> issue.
>>> 
>>> Are you sure its not something with the video intercept manager?
>>> 
>>> 
>>> On Jun 21, 2011, at 1:24 PM, Michael Hansen wrote:
>>> 
>>>> Hello everyone,
>>>> 
>>>> I am using JAWS 12.0.1161 on a Sony Vaio VPCS131 laptop running 
>>>> Windows 7 64-bit.  When I press control backspace to delete a word, 
>>>> I get no feedback from JAWS.
>>>> This has been an ongoing problem since I got the laptop in January.  
>>>> I decided to call FS today to see if they could help, and was 
>>>> informed that the problem was likely due to the integrated graphics 
>>>> hardware on my computer.  I have an Intel HD Graphics card, and the 
>>>> latest drivers are installed.  I have tried disabling the Intel HD 
>>>> Graphics driver and doing a repair on JAWS, and the problem still 
>>>> exists.  I also have NVIDIA graphics software on my computer, but 
>>>> uninstalling that did no good.
>>>> 
>>>> Does anyone have any suggestions as to what I might do to fix this 
>>>> problem, or am I esencially out of luck?
>>>> 
>>>> Thanks,
>>>> Michael
>>>> 
>>>> For answers to frequently asked questions about this list visit:
>>>> http://www.jaws-users.com/help/
>>> 
>>> 
>>> For answers to frequently asked questions about this list visit:
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>>> 
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>>> 
>> 
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>> http://www.jaws-users.com/help/
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> 
> For answers to frequently asked questions about this list visit:
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> 
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