Could it be the version of explorer?

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tim Bennett
Sent: Wednesday, October 31, 2012 6:23 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Windows 8 / JAWS 14 Installation Problem

Hey Everyone,

I have a new ultrabook running Windows 8.  I am connecting to the internet
with Verizon using a USB modem.  I am browsing using Internet Explorer 10
and Firefox 16.  I am getting my email using Thunderbird.  I am running NVDA
which can check for and install updates without any problem.

I downloaded JAWS 14 64 bit using another machine and installed it on my
Windows 8 machine.  It said there was a problem with the internet connection
and some components were not installed.  I have removed and reinstalled JAWS
several times with the same error.  The internet connection is fine.  When I
try to update authorization it says there is a problem with the internet
connection.  If I do a check for updates on the help menu it says there is a
problem with the internet connection.

The internet connection is working with no problems.  Only JAWS can't find
it.  I don't think it's trying to use the connection because it comes back
instantly and says there is a problem with the connection.

I have successfully installed JAWS 14 on a Windows 7 laptop using the USB
modem and the Verizon software. (VZAccess Manager.)

Not sure what to check or why JAWS doesn't recognize the connection.

Any suggestions?  Thanks!

--
Tim Bennett
Indianapolis, IN

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