I believe your issue to be different from diane's, and I've already
stated why. Have you got a different keyboard to hook up? If you have,
that might determine if it is your JAWS that's causing the 'stickiness'
if it happens randomly with that keyboard.
----- Original Message -----
From: "Robert Arrabito" <rarrab...@rogers.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, November 15, 2014 4:05 PM
Subject: Re: [JAWS-Users] problem with alt key on the right
Hi Flor and all,
The issue for me occurs for both left and right alt keys. It is an
intermittent problem and there is no error code generated that I can
pass
onto FS technical support. Like Diane, the problem magically occurred
one
day and has not gone away. For me, the problem begun with JFW 13. Your
solution of pressing ctrl-alt-del some times resolves the problem and
when
it does not I resot to a reboot.
Cheers,
Rob
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com]
On
Behalf Of Flor Lynch
Sent: November-15-14 10:47 AM
To: jaws-users-list@jaws-users.com
Subject: [Bulk] Re: [JAWS-Users] [Bulk] Re: problem with alt key on
the
right
Hi Robert,
Does it occur on both of your alt keys? On Diane's, it doesn't. (if it
were
a sticky key issue it should occur on both left and right sides.)
Rebooting
did not solve the problem for her, and it only started happening that
day.
So your symptoms may not be the same. If I may say so,your symptoms
are like
the reocurrence of an old, old, problem in JAWS that used to happen
quite
regularly way back in the days of JAWS3x, and that mysteriously
vanished
with no known cause or solution.
Rebooting fixed the issue then. Another possible fix is to hit the
alt,
shift, and ctrl keys multiple times in quick succession (this
sometimes
restores the status quo ante).
----- Original Message -----
From: "Robert Arrabito" <rarrab...@rogers.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, November 15, 2014 3:01 PM
Subject: Re: [JAWS-Users] [Bulk] Re: problem with alt key on the right
Hi Diane,
I encounter the same problem on a daily basis with JFW 15 on
different PCs
running Windows 7. I brought this problem to the attention of
technical
support at Freedom Scientific on several occasions during the last
year. The
technical support folks diagnosed the problem as a sticky control
key.
It
has nothing to do with your keyboard layout. And as Mike says below,
the
only way to resolve the problem is to reboot your computer. It would
be
great if you and others encountering this problem would report it to
FS
technical support so they can resolve the problem.
Cheers,
Rob
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com]
On
Behalf Of diane giannetti
Sent: November-14-14 8:11 PM
To: jaws-users-list@jaws-users.com
Subject: [Bulk] Re: [JAWS-Users] problem with alt key on the right
Hi Flora and Mike. Thanks for the info. Mike, I did reboot the
computer
many times and it did not work. Flora, where do you have your
computer set
to do what you said?
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com]
On
Behalf Of Mike B.
Sent: Friday, November 14, 2014 7:49 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] problem with alt key on the right
Hi Diane,
I've had this happen before with a different operating system but,
rebooting
the computer always resolved the issue. I'll have to sabe Flor's tip
in
case it happens again.
Take Care.
Mike
This email was sent from my iBarstool.
----- Original Message -----
From: Flor Lynch
To: jaws-users-list@jaws-users.com
Sent: Friday, November 14, 2014 3:20 PM
Subject: Re: [JAWS-Users] problem with alt key on the right
Hi,
you've probably changed the keyboard layout from the US keyboard to
a
European (or UK) keyboard. To restore it, the key may be, left alt
plus
shift. If you hear another setting, press those keys again and You
will
eventually land on "setting keyboard layout to US".
----- Original Message -----
From: "diane giannetti" <diane.lu...@att.net>
To: <jaws-users-list@jaws-users.com>
Sent: Friday, November 14, 2014 9:04 PM
Subject: [JAWS-Users] problem with alt key on the right
>I have windows 8.1 and jaws 16. When I press the alt key on the
right
>side
> and tab, jaws announces alt control tab. This only started today.
> Has
> anyone had an issue like this before? The left alt key and tab
works
> just
> fine.
>
>
>
> Any help would be appreciated.
>
>
>
> Thank you.
>
>
>
> Diane
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
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