Happened to me last week, and I haven't fixed it yet.  If I wind up getting rid 
of AVG (and it's looking that way), I'm hoping a restore will do it.  If all 
else fails, I can uninstall 6, repair 15, and put 16 in again fresh, saving a 
handful of crucial files first.

Ted

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Greg Washington
Sent: Saturday, February 21, 2015 6:03 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Authorizing JAWS

That has happened to me a few times for no apparent reason either.
Unloading Jaws using Jaws key+F4 and restarting it has fixed it when it happens.
HTH,
Greg Washington


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Liuda Balcius
Sent: Saturday, February 21, 2015 4:41 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Authorizing JAWS

For some reason, my JAWS 16 has reverted back to a 40-minute version.  I did 
nothing to cause this. 

 

I am trying to authorize it manually, not over the Internet.

 

I typed in the authorization code perfectly.  Should I be using the letters as 
upper or lower case?  I tried it both ways, but not a Go. 

I typed in the 5-digit license number that I have always used in the license 
code field. It said to be sure to use the last part or something and I don't 
know what this means, since I only have 5 digits and nothing more. 

 

I wrote down the locking code, but it didn't ask for that yet.  When I entered 
on next, JAWS stated that it could not be completed or whatever it says. 

 

What am I doing wrongly because this 40-minute mode is killing me.  Thanks very 
much for your help, as always.

 

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