Hello Mike, Here's what it states.. I found this info from your first set of instructions. So if it's driver is the best already, then I guess it's the device it's self that is not working? Update Driver So ftware - Slimtype BD E DS4E1S The best driver software for your device is already installed Windows has determined the driver software for your device is up to date. CD-ROM Drive Close ----- Original Message ----- From: "Mike Boyd" <mike....@comcast.net> To: <jaws-users-list@jaws-users.com> Sent: Friday, March 06, 2015 7:07 PM Subject: Re: [JAWS-Users] CD Drive not Working
Hi trish, Have you tried updating the driver for the drive? focus on the drive in computer, open the context menu and open properties, control over to the driver tab, and press enter on update driver. Now press enter on search automatically for the driver for this device. if this does not work, go to device manager, and find the CD drive to see the make and model of it, then browse to the manufacturer's web site to find the latest driver, download and install it. Ottherwise, it could be a bad connection, or the drive may need to be replaced. hth, Mike mike....@comcast.net -----Original Message----- From: Trish Sent: Friday, March 06, 2015 11:04 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] CD Drive not Working I have been trying to figure out why this is not working. I have checked some areas which have told me, that this device is working properly, but when I insert the disk and close the tray, it sounds like it's starting to go, but then nothing. I put another disk in same thing, can anyone more knowledgeable in this area please help? ----- Original Message ----- From: "Trish" <patricia.zoell...@tx.rr.com> To: "Jaws Users List" <jaws-users-list@jaws-users.com> Sent: Friday, March 06, 2015 8:48 AM Subject: [JAWS-Users] CD Drive not Working Can someone please tell me how to check if my cd drive is not working or rather, I know it's not working here, I need to find out why. This is for my ASUS laptop running window's 7 home, would appreciate any help please! Trish For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
