Alright, although that scares me, but I'll take your word on it.

----- Original Message ----- 
From: "david" <davidwhitehead1...@cogeco.ca>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 07, 2015 6:43 AM
Subject: Re: [JAWS-Users] CD Drive not Working


another way you could Diagnose the problem is,
you could delete the DVD entery in the device manager.
restart the machine, and the device will be reinstalled.
short of success, it could be a hardware issue.


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of david
Sent: Saturday, March 7, 2015 7:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] CD Drive not Working

you may want to check this out;

http://support.microsoft.com/mats/cd_dvd_drive_problems

 Diagnose and repair CD or DVD drive issues, when you cannot burn or play CD
or DVD discs, when a drive is not found, not accessible or not connected.

Microsoft Fix it 
 Run now 
 What it fixes 

. Your CD or DVD Drive does not read or write and is shown as disabled 
. The media in your CD or DVD drive cannot be read 
. The media cannot be written to by your CD or DVD drive 
. You receive one of the following errors: 

. A class   specific or device specific driver is missing or corrupt 
. A CD or DVD drive cannot be found or is not   connected 
. The CD or DVD drive is experiencing a problem that prevents it from
working properly 
. The CD or DVD drive is not accessible via an assigned drive letter

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Trish
Sent: Saturday, March 7, 2015 1:48 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] CD Drive not Working

that does make sense. I'll have to wait till Tuesday to get a can of that
air.

----- Original Message ----- 
From: "Robert Moore" <robertjmo...@embarqmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Friday, March 06, 2015 8:10 PM
Subject: Re: [JAWS-Users] CD Drive not Working


Trish: 
I would go back to the email that  talked about cleaning it out with a can
of compressed air. 
There are a  lot of very small moving parts that would not take much to
disrupt with dust and so on. There is a moter that spins the disk and there
is also a moter that  moves the reading head back and forth  over the disk
and it moves along a  rail that  has a very small gear that rolls along a
rail with really fine teath, so you can see how it might just be
constipated. 

 HTH 
Robert 

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Trish
Sent: Friday, March 06, 2015 7:44 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] CD Drive not Working

What I don't get here is, it states the device is working properly, yet I
can't get it to work when inserting a disk. I even tried different ones. I
know it worked early last year because I installed printer software, haven't
popped anything into the drive since then though.
 
----- Original Message ----- 
From: "Trish" <patricia.zoell...@tx.rr.com>
To: <jaws-users-list@jaws-users.com>
Sent: Friday, March 06, 2015 7:34 PM
Subject: Re: [JAWS-Users] CD Drive not Working


Hello Mike,

Here's what it states..
I found this info from your first set of instructions. So if it's driver is
the best already, then I guess it's the device it's self that is not
working?
Update Driver So ftware - Slimtype BD  E  DS4E1S
The best driver software for your device is already installed
Windows has determined the driver software for your device is up to date.
CD-ROM Drive
Close 
----- Original Message ----- 
From: "Mike Boyd" <mike....@comcast.net>
To: <jaws-users-list@jaws-users.com>
Sent: Friday, March 06, 2015 7:07 PM
Subject: Re: [JAWS-Users] CD Drive not Working



Hi trish,

Have you tried updating the driver for the drive? focus on the drive in 
computer, open the context menu and open properties, control over to the 
driver tab, and press enter on update driver. Now press enter on search 
automatically for the driver for this device. if this does not work, go to 
device manager, and find the CD drive to see the make and model of it, then 
browse to the manufacturer's web site to find the latest driver, download 
and install it. Ottherwise, it could be a bad connection, or the drive may 
need to be replaced.

hth,
Mike
mike....@comcast.net


-----Original Message----- 
From: Trish
Sent: Friday, March 06, 2015 11:04 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] CD Drive not Working

I have been trying to figure out why this is not working. I have checked 
some areas which have told me, that this device is working properly, but 
when I insert the disk and close the tray, it sounds like it's starting to 
go, but then nothing.
I put another disk in same thing, can anyone more knowledgeable in this area

please help?

----- Original Message ----- 
From: "Trish" <patricia.zoell...@tx.rr.com>
To: "Jaws Users List" <jaws-users-list@jaws-users.com>
Sent: Friday, March 06, 2015 8:48 AM
Subject: [JAWS-Users] CD Drive not Working


Can someone please tell me how to check if my cd drive is not working or 
rather, I know it's not working here, I need to find out why.

This is for my ASUS laptop running window's 7 home, would appreciate any 
help please!

Trish
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