That doesn't sound too difficult. The stand alone devices also are duable. Nice to have options. Thanks for all of your help/suggestions, if it didn't solve the problem, least I gain some knowledge on how to look and check out drives and other devices.
Trish ----- Original Message ----- From: "Mike Boyd" <mike....@comcast.net> To: <jaws-users-list@jaws-users.com> Sent: Sunday, March 08, 2015 10:31 PM Subject: Re: [JAWS-Users] CD Drive not Working It is a pretty easy fix, there will either be a screw in the bottom of your laptop, or a cover that comes off revealing the screw. Remove this screw, with the drawer out of the drive, and it will pull right out. Put the new drive in, in the reverse order. If the new drive comes with a disk, put this in first thing to install the driver and any related software. Mike mike....@comcast.net -----Original Message----- From: Trish Sent: Sunday, March 08, 2015 7:38 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] CD Drive not Working Thank you Mike for all your help, it is a mystery, which since everything seems to point to the device is enabled, it must be the device it's self or this Slimtype software hindering it from working. I plan to purchase the canned air and see if that makes any difference. If it's the device gone bad, is this something easily replaced or does it require some tech person to install? Thanks again, Trish ----- Original Message ----- From: "Mike Boyd" <mike....@comcast.net> To: <jaws-users-list@jaws-users.com> Sent: Sunday, March 08, 2015 4:50 AM Subject: Re: [JAWS-Users] CD Drive not Working Sorry Trish, Its been a while since I have had to fool with any of that stuff. Since the drive says "Disable" in the context menu of Device Manager, that means that it is enabled of course. To find where to change the drive letter and path, you will need to go to Administrative Tools in Control Panel, open this, and close Component Services, and arrow down to Storage, and inside of this, focus on Disk Management. Everything I have read, says to tab to open Disk management, and this works, but I do not find the DVD drive in this list. I have seen it here before, but tonight I did not. Normally, in Disk management, you can focus on the drive in question, and right click it, and then find the "Change drive letter and path" item. You can check your computer to see if your DVD drive appears here or not. I will do some further research to try and find the correct answer to this question. Mike mike....@comcast.net -----Original Message----- From: Trish Sent: Saturday, March 07, 2015 8:37 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] CD Drive not Working Mike, When I open the device mgr, then go to the DVD/CD-ROM right arrow to open, down arrow to find the item, then context key, this is what I find.. update driver software... disable uninstall scan for hardware changes properties same items are showing for the disk drive except minus the disable option Under "computer" right arrow open, down arrow to item, this is what's there.. ACPI-x64 based PC For the BD-ROM Drive (E:) context shows these items.. open open new window scan with MSE... share with (submenu) burn to disk format... eject copy create shortcut properties ----- Original Message ----- From: "Mike Boyd" <mike....@comcast.net> To: <jaws-users-list@jaws-users.com> Sent: Saturday, March 07, 2015 7:54 PM Subject: Re: [JAWS-Users] CD Drive not Working Trish, I believe that the two real problems in the list that you posted were "drive disabled in device manager", and "drive associated to device is either not recognizable or is incorrect letter". Both of these problems can be addressed in the device manager context menu when focused on the device. You should be able to open the context menu, and press enter on Enable, and take care of that problem. There is also the option to change the drive letter in the context menu as well. If you cannot figure that one out, contact me off list, and I can guide you through the process. Mike mike....@comcast.net -----Original Message----- From: Trish Sent: Saturday, March 07, 2015 10:59 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] CD Drive not Working Update David and list, I dl and ran this tool, however it was still unable to fix the problem. It gave me 6 items of problems and all of which I am still pretty clueless as to figure out just how to proceed here. Some of the items were.. drive disabled in device manager Slimtype not readable of disk *this software was #1 on the list* drive associated to device is either not recognizable or is incorrect letter something to do with filters being low in the registery and/or not readable or recognizable so basically MS couldn't fix it. I guess I'll try to remove it. ----- Original Message ----- From: "david" <davidwhitehead1...@cogeco.ca> To: <jaws-users-list@jaws-users.com> Sent: Saturday, March 07, 2015 6:24 AM Subject: Re: [JAWS-Users] CD Drive not Working you may want to check this out; http://support.microsoft.com/mats/cd_dvd_drive_problems Diagnose and repair CD or DVD drive issues, when you cannot burn or play CD or DVD discs, when a drive is not found, not accessible or not connected. Microsoft Fix it Run now What it fixes . Your CD or DVD Drive does not read or write and is shown as disabled . The media in your CD or DVD drive cannot be read . The media cannot be written to by your CD or DVD drive . You receive one of the following errors: . A class specific or device specific driver is missing or corrupt . A CD or DVD drive cannot be found or is not connected . The CD or DVD drive is experiencing a problem that prevents it from working properly . The CD or DVD drive is not accessible via an assigned drive letter -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Trish Sent: Saturday, March 7, 2015 1:48 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] CD Drive not Working that does make sense. I'll have to wait till Tuesday to get a can of that air. ----- Original Message ----- From: "Robert Moore" <robertjmo...@embarqmail.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, March 06, 2015 8:10 PM Subject: Re: [JAWS-Users] CD Drive not Working Trish: I would go back to the email that talked about cleaning it out with a can of compressed air. There are a lot of very small moving parts that would not take much to disrupt with dust and so on. There is a moter that spins the disk and there is also a moter that moves the reading head back and forth over the disk and it moves along a rail that has a very small gear that rolls along a rail with really fine teath, so you can see how it might just be constipated. HTH Robert -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Trish Sent: Friday, March 06, 2015 7:44 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] CD Drive not Working What I don't get here is, it states the device is working properly, yet I can't get it to work when inserting a disk. I even tried different ones. I know it worked early last year because I installed printer software, haven't popped anything into the drive since then though. ----- Original Message ----- From: "Trish" <patricia.zoell...@tx.rr.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, March 06, 2015 7:34 PM Subject: Re: [JAWS-Users] CD Drive not Working Hello Mike, Here's what it states.. I found this info from your first set of instructions. So if it's driver is the best already, then I guess it's the device it's self that is not working? Update Driver So ftware - Slimtype BD E DS4E1S The best driver software for your device is already installed Windows has determined the driver software for your device is up to date. CD-ROM Drive Close ----- Original Message ----- From: "Mike Boyd" <mike....@comcast.net> To: <jaws-users-list@jaws-users.com> Sent: Friday, March 06, 2015 7:07 PM Subject: Re: [JAWS-Users] CD Drive not Working Hi trish, Have you tried updating the driver for the drive? focus on the drive in computer, open the context menu and open properties, control over to the driver tab, and press enter on update driver. Now press enter on search automatically for the driver for this device. if this does not work, go to device manager, and find the CD drive to see the make and model of it, then browse to the manufacturer's web site to find the latest driver, download and install it. Ottherwise, it could be a bad connection, or the drive may need to be replaced. hth, Mike mike....@comcast.net -----Original Message----- From: Trish Sent: Friday, March 06, 2015 11:04 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] CD Drive not Working I have been trying to figure out why this is not working. I have checked some areas which have told me, that this device is working properly, but when I insert the disk and close the tray, it sounds like it's starting to go, but then nothing. I put another disk in same thing, can anyone more knowledgeable in this area please help? ----- Original Message ----- From: "Trish" <patricia.zoell...@tx.rr.com> To: "Jaws Users List" <jaws-users-list@jaws-users.com> Sent: Friday, March 06, 2015 8:48 AM Subject: [JAWS-Users] CD Drive not Working Can someone please tell me how to check if my cd drive is not working or rather, I know it's not working here, I need to find out why. This is for my ASUS laptop running window's 7 home, would appreciate any help please! Trish For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
