I have learned that you cannot always go by what that device status message says. sometimes it will tell you that something needs to be checked, but most times it will say that the device is working properly when you know well that it is not. Are these good quality disks that you are using in the drive? Some drives simply will not work with certain brands of disks, especially the less expensive ones. I use Verbatim almost exclusively, and never have any problems. You can check on Amazon, and search for the Verbatim AZO discks, these cost less, and do a great job. Remembering back, I believe I paid around $ for a 50 disk cake box.

Mike
mike....@comcast.net


-----Original Message----- From: Trish
Sent: Friday, March 06, 2015 7:44 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] CD Drive not Working

What I don't get here is, it states the device is working properly, yet I can't get it to work when inserting a disk. I even tried different ones. I know it worked early last year because I installed printer software, haven't popped anything into the drive since then though.

----- Original Message ----- From: "Trish" <patricia.zoell...@tx.rr.com>
To: <jaws-users-list@jaws-users.com>
Sent: Friday, March 06, 2015 7:34 PM
Subject: Re: [JAWS-Users] CD Drive not Working


Hello Mike,

Here's what it states..
I found this info from your first set of instructions. So if it's driver is the best already, then I guess it's the device it's self that is not working?
Update Driver So ftware - Slimtype BD  E  DS4E1S
The best driver software for your device is already installed
Windows has determined the driver software for your device is up to date.
CD-ROM Drive
Close
----- Original Message ----- From: "Mike Boyd" <mike....@comcast.net>
To: <jaws-users-list@jaws-users.com>
Sent: Friday, March 06, 2015 7:07 PM
Subject: Re: [JAWS-Users] CD Drive not Working



Hi trish,

Have you tried updating the driver for the drive? focus on the drive in
computer, open the context menu and open properties, control over to the
driver tab, and press enter on update driver. Now press enter on search
automatically for the driver for this device. if this does not work, go to
device manager, and find the CD drive to see the make and model of it, then
browse to the manufacturer's web site to find the latest driver, download
and install it. Ottherwise, it could be a bad connection, or the drive may
need to be replaced.

hth,
Mike
mike....@comcast.net


-----Original Message----- From: Trish
Sent: Friday, March 06, 2015 11:04 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] CD Drive not Working

I have been trying to figure out why this is not working. I have checked
some areas which have told me, that this device is working properly, but
when I insert the disk and close the tray, it sounds like it's starting to
go, but then nothing.
I put another disk in same thing, can anyone more knowledgeable in this area
please help?

----- Original Message ----- From: "Trish" <patricia.zoell...@tx.rr.com>
To: "Jaws Users List" <jaws-users-list@jaws-users.com>
Sent: Friday, March 06, 2015 8:48 AM
Subject: [JAWS-Users] CD Drive not Working


Can someone please tell me how to check if my cd drive is not working or
rather, I know it's not working here, I need to find out why.

This is for my ASUS laptop running window's 7 home, would appreciate any
help please!

Trish
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