Hello-

I just took my computer to Geek Squad for a tune-up and cleanup.  I have
done it several times in the past.  This time I am running into several
problems.  When I have different Word docs open or I am writing an email
using Outlook 2007 JAWS appears to jump to other Windows without warning.  

 

For example, I was writing an email and the focus kept jumping to things
like the Desktop, time and date or battery check and I had to alt tab back
to my email multiple times and its happening as I write this.  The same
thing happens when I am working in a MS Word doc.  Any thoughts on how to
get back my JAWS stability?  I have JAWS 14 and Windows 7

 

Also, I went on the web and to my bank.  When I tried to log in the bank
gave me a notice that it did not recognize my computer and I had to go
through a security process to get the recognition back.  I never had these
problems before with Geek Squad but I noticed that the people are new and
not as sharp as the old ones who suddenly disappeared.

 

Thanks in advance,

 

Wayne 

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