I just had the computer in to the Geek Squad for exactly that. They were supposed to clean it up. I'll take it back for another check but I wondered if they may have done something in updating or cleaning that messed up JAWS.
Wayne -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Michael Capelle Sent: Monday, March 23, 2015 05:55 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Geek Squad and jumping JAWS this s ounds like a possible trojan, have you checked for spyware? ----- Original Message ----- From: "wayne smith" <waynesoundsm...@earthlink.net> To: <jaws-users-list@jaws-users.com> Sent: Monday, March 23, 2015 5:44 PM Subject: [JAWS-Users] Geek Squad and jumping JAWS > Hello- > > I just took my computer to Geek Squad for a tune-up and cleanup. I have > done it several times in the past. This time I am running into several > problems. When I have different Word docs open or I am writing an email > using Outlook 2007 JAWS appears to jump to other Windows without warning. > > > > For example, I was writing an email and the focus kept jumping to things > like the Desktop, time and date or battery check and I had to alt tab back > to my email multiple times and its happening as I write this. The same > thing happens when I am working in a MS Word doc. Any thoughts on how to > get back my JAWS stability? I have JAWS 14 and Windows 7 > > > > Also, I went on the web and to my bank. When I tried to log in the bank > gave me a notice that it did not recognize my computer and I had to go > through a security process to get the recognition back. I never had these > problems before with Geek Squad but I noticed that the people are new and > not as sharp as the old ones who suddenly disappeared. > > > > Thanks in advance, > > > > Wayne > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
