Have someone  reported this issue to freedom scientific?

I called a few days ago, and they told me that nobody reported this issue to
them.
Is very important that we let they know that it is going on with jaws 16, it
is not a cheap software, and for all of us it could be a difficulty some
times.

Thanks

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Carolyn Arnold
Sent: Thursday, May 7, 2015 3:53 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] [EXTERNAL] Re: Jaws 16 frequently goes silent

I hit Control Alt J to get it back going. Mine has never started back on its

own, and I'm sure my husband is glad of that. I'm thinking it could be 
possible when it stalls, if I just leave it alone that it might come back, 
not sure of that. When I buy new JAWS, I intend to mention this problem as 
well as the problem with the keyboard - have had three, same problem. This 
one, I used on my husband's computer before he got 8, and I just loved it. 
When I got it over here, it is just as hard as the one I had, the one I 
purchased to replace, so they are two issues that I will bring to attention 
to ask if they have any idea how to help in these areas.

GIFT (God is forever true),

Carolyn

----- Original Message ----- 
From: "Baracco, Andrew W" <andrew.bara...@va.gov>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, May 07, 2015 3:32 PM
Subject: Re: [JAWS-Users] [EXTERNAL] Re: Jaws 16 frequently goes silent


> The 2nd step is not necessary, as when you kill JAWS with the
> WIN-INSERT-F4 after the memory dump, it will automatically restart.
>
> Andy
>
>
> -----Original Message-----
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Lisle, Ted (CHFS DMS)
> Sent: Thursday, May 07, 2015 11:57 AM
> To: jaws-users-list@jaws-users.com
> Subject: [EXTERNAL] Re: [JAWS-Users] Jaws 16 frequently goes silent
>
> Carolyn, try this, if you can get it going at all.  Maneuver over to the
> start menu, make sure JAWS is highlighted.  Then use the kill command (I
> think it's the equivalent of Win-JAWS-F4) to really clear it out.  Then,
> go the desktop (remember, you should now be focused on the JAWS start
> command) and load it again.
>
> Ted
>
> -----Original Message-----
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Carolyn Arnold
> Sent: Tuesday, May 05, 2015 10:55 AM
> To: jaws-users-list@jaws-users.com
> Subject: Re: [JAWS-Users] Jaws 16 frequently goes silent
>
> I try the Insert F4 thing, then Alt Control J always before the guess at
> shutting down, but some of the time, that does not seem to work.
>
> GIFT (God is forever true),
>
> Carolyn
>
> ----- Original Message -----
> From: "Humberto Rodriguez" <s...@hrfinancial.com>
> To: <jaws-users-list@jaws-users.com>
> Sent: Tuesday, May 05, 2015 8:11 AM
> Subject: Re: [JAWS-Users] Jaws 16 frequently goes silent
>
>
>> Kim, when Jaws goes silent, try one of two things:
>>
>> 1. Restart Jaws with Insert-WindowsKey+F4 (takes a little time) 2.
>> Press WindowsKey+U; close the window that had opened, after Jaws
>> begins talking.
>>
>> HIH,
>>
>> Humberto
>>
>>
>> -----Original Message-----
>> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com]
>> On Behalf Of Kimber Gardner
>> Sent: Tuesday, May 05, 2015 7:49 AM
>> To: jaws-users-list
>> Subject: [JAWS-Users] Jaws 16 frequently goes silent
>>
>> Recently I began consistently using jaws 16 and I'm seeing some odd
>> behavior which I wonder if anyone can confirm.
>>
>> During remote sessions using VPN, jaws 16 frequently goes absolutely
>> silent for minutes at a time. Occasionally speech will return if I
>> wait long enough, but often I have to reboot the computer before I am
>> able to regain speech.
>>
>> This same behavior would sometimes occur with older versions of jaws
>> (prior to jaws 15), but then it seemed to be fixed.
>>
>> I work from home several days a week, signed on to my desktop at work
>> and these frequent silences are very disruptive, not to mention the
>> reboots. Has anyone else seen this behavior with jaws 16? I intended
>> to report it to FS, but I'm not sure even how to explain it since it
>> seems to happen randomly without regard to what application I may be
>> using at the time.
>>
>> Thanks,
>> Kim
>>
>> --
>> Kimberly
>>
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/
>>
>>
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
> 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Reply via email to